Night Operation Officer

7 days ago

Singapore GREATWOOD HOSPITALITY PRIVATE LIMITED Full time

Performs all duties applicable to the night shift ensuring report, premises check and other are preformed accordingly
- Liaise and communicate with the manager in charge and front desk staff with regards to night check in/out and or any other request of the tenants.
- Read all reservation correspondences prior to the guest arrival.
- Personally welcome’s guest and conduct briefing about the room and the apartment SOP the newly arrived guest
- Responds to guest comments, requests and complaints in a timely and professional manner.
- Any other duties as assigned by management.

**Requirement**:

- Excellent customer service skills. Able to communicate with people of different nationalities.
- Able to prepare various management reports & incident reports.
- Able to work on weekend and public holiday (when required)
- Positive attitude and proactive, able to work with the team
- Duty from 10:00pm to 8:00am / 6 days per week
- Applicant with security officer licence or WSQ Certificate in Security Operations will have added advantage.

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