Billing Supervisor Needed for a Courier Company

17 hours ago

Singapore NETWORK EXPRESS COURIER SERVICES PTE LTD Full time

**Job Title**:Billing Supervisor (Courier Service)
**Location**:East
**Department**:Finance & Sales Operations
**Reports to**:Senior Management

**Job Summary**:

- Manage all billing operations within the courier service.
- Collaborate closely with sales and management to optimize revenue generation.
- Perform internal audits to verify sales data integrity.
- Provide analysis of unclosed sales with insights and recommendations.

**Key Responsibilities**:
**Billing Operations**:

- Oversee the billing cycle and ensure timely, accurate invoice generation.
- Manage and resolve discrepancies in sales orders and billing.
- Ensure invoices are delivered on time and maintain a professional customer experience.

**Internal Auditing**:

- Conduct routine audits to verify sales data accuracy and compliance.
- Identify and correct discrepancies, errors, or potential fraud in sales data.
- Maintain data integrity across billing and sales processes.

**Sales Analysis & Reporting**:

- Analyze sales data to identify trends and areas for improvement.
- Collaborate with management to maximize sales opportunities.
- Provide insights into unclosed sales with detailed remarks and recommendations.

**Collaboration & Strategy**:

- Work closely with sales, customer service, and management to align billing operations with business objectives.
- Assist in identifying strategies to capture additional sales based on trends.
- Communicate proactively with customers to resolve billing issues and enhance satisfaction.

**Sales Closure Support**:

- Participate in strategy discussions on customer behavior and sales tactics.
- Track reasons for unclosed sales and provide feedback to management for process improvements.

**Key Skills & Competencies**:

- Expertise in billing systems, internal audits, and sales order processes.
- Strong analytical skills in sales data analysis and reporting.
- Excellent communication and team collaboration skills.
- Ability to articulate reasons for unclosed sales and provide actionable recommendations.
- Proficiency in billing and CRM software, Microsoft Office Suite (Excel, Word, PowerPoint).
- Detail-oriented with strong problem-solving skills and the ability to work under pressure.

**Qualification
- Accounting, Finance, Business Administration, or a related field.
- 3-5 years of experience in billing, sales analysis, or a related role in the courier/logistics industry.
- Preferred experience in internal auditing.
- Strong organizational and multitasking skills, ability to meet deadlines in a high-pressure environment.

**Work Environment**:

- Primarily office-based.
- Close collaboration with sales, customer service, and senior management.

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