Data Center Engineer

2 days ago

Singapore PIONEER INFOTECH (S) PTE. LTD. Full time

Job Description, Responsibilities & Duties - Singapore

Working Hours: 40 hours per week
- Morning Shift: 0730 to 1630
- Afternoon Shift: 1230 to 2130
- Saturday Shift: Flexi 8-Hours Shift

Responsibilities & Duties:
General
- Represent the company in all matters related to the data centers.
- Implement strict security measures for both data centers and adhere to access policies.
- Ensure staff and visitors comply with all data center guidelines and procedures.
- Record and update all tasks and requests in the ServiceNow system.
- Maintain accurate inventory records for all data center and technical room equipment.
- Manage and document data backup processes and procedures.
- Ensure all work performed inside the data centers follows established standards and policies.
- Monitor and report data center capacity to clients in a timely manner.
- Complete all assessments, audits, and security-related tasks promptly.
- Respond professionally and efficiently to client inquiries and requests.
- Support external partners with procurement through the ETF system.

Technical
- Perform other tasks or duties assigned by clients or management.
- Carry out various technical tasks and requests, including but not limited to:

- Visual and hands-on assistance
- Hardware installation
- Remote management system configuration
- Technical support
- Network patching
- HDD and memory module replacement
- Power cycling
- Troubleshooting support
- Equipment and media disposal
- HDD degaussing in KC2
- Partner support and supervision
- Power-related support at the rack PDU and rack level

Admin & Ad-hoc
- Maintain a clean and organized data center environment by overseeing housekeeping tasks.

**Requirements**:

- Proven experience as a Data Center Engineer or in a similar role.
- Strong understanding of data center operations, guidelines, and procedures.
- Excellent technical skills, including experience with hardware installation, network patching, and troubleshooting.
- Familiarity with ServiceNow or similar ticketing systems.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Other job or customer assign job

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