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Concierge Manager

2 weeks ago

Singapore Montfort Care Full time

COMPANY DESCRIPTION

Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: Those whom the world rejection s must move you the most.

Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).

Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.

DESIGNATION : Concierge Manager

RESPONSIBILITIES

We are seeking a well presented, friendly, and service-oriented individual to join our team.

**Key Responsibilities**
- Manage the Senior Management office (schedules, meeting/event attendance, conference participation etc.)
- Prepare meeting/ presentation materials and arrange all logistics required
- Maintain updated knowledge of assets specific to the companys needs
- Manage visitors and stakeholders which includes schedule, venue arrangements, F&B, souvenirs, meeting materials
- Greet visitors and guests with a welcoming smile and professional demeanor
- Respond to all visitors and guests queries
- Perform supervisory administrative duties if required
- Maintain a clean and tidy workplace at all times
- Notify management on issues, observations and risk matters

QUALIFICATIONS

Bachelor's degree in Hospitality/ Business or a related field

OTHER INFORMATION

**Key Requirements**
- Previous experience in hospitality, customer service / concierge services
- Strong written and verbal communication skills, must have second language in Chinese
- Excellent interpersonal skills, diplomacy, and ability to interact effectively with individuals and groups at all levels
- Excellent customer service and able to remain calm in stressful situations
- Proficiency in Microsoft Office suite especially Powerpoint, Word and Excel
- Organised and detail-oriented