Concierge Manager

1 week ago

Singapore Montfort Care Full time

COMPANY DESCRIPTION

Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: Those whom the world rejection s must move you the most.

Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).

Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.

DESIGNATION : Concierge Manager

RESPONSIBILITIES

We are seeking a well presented, friendly, and service-oriented individual to join our team.

**Key Responsibilities**
- Manage the Senior Management office (schedules, meeting/event attendance, conference participation etc.)
- Prepare meeting/ presentation materials and arrange all logistics required
- Maintain updated knowledge of assets specific to the companys needs
- Manage visitors and stakeholders which includes schedule, venue arrangements, F&B, souvenirs, meeting materials
- Greet visitors and guests with a welcoming smile and professional demeanor
- Respond to all visitors and guests queries
- Perform supervisory administrative duties if required
- Maintain a clean and tidy workplace at all times
- Notify management on issues, observations and risk matters

QUALIFICATIONS

Bachelor's degree in Hospitality/ Business or a related field

OTHER INFORMATION

**Key Requirements**
- Previous experience in hospitality, customer service / concierge services
- Strong written and verbal communication skills, must have second language in Chinese
- Excellent interpersonal skills, diplomacy, and ability to interact effectively with individuals and groups at all levels
- Excellent customer service and able to remain calm in stressful situations
- Proficiency in Microsoft Office suite especially Powerpoint, Word and Excel
- Organised and detail-oriented

  • Concierge Manager

    4 days ago

    Singapore GRANMIL HOLDINGS PTE LTD Full time

    Responsible for the management of all aspects of Concierge functions in accordance with hotel standards. Directs, implements and maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment and service of all guests visiting the location. Ensures all...

  • Chief Concierge

    2 days ago

    Singapore Mandarin Oriental Hotel Group Full time

    **Scope of Position** - Oversees the effective and efficient operation of Concierge which includes Porter and Transportation in accordance with the objectives, performance and quality standards established by the hotel. To plan, organize, and motivate all colleagues to excel in delivering Legendary Quality Experience to all guests. **Duties &...

  • Concierge

    2 weeks ago

    Singapore JLL Full time

    **JLL empowers you to shape a brighter way**. Facilities Concierge Operations - Assist with VIP’s arrival - Manage the concierge counter not limited to walk in queries, calls etc. - Manage switchboard calls - Log all feedback and follow through until case is satisfactorily resolved - Handle complaints and deploy facilities team support - Use the Guest...

  • Concierge Manager

    6 days ago

    Singapore ROYAL PLAZA Full time

    Job Summary: As the Concierge Manager, you will lead and manage the overall operations of the Concierge Department, including Guest Services Assistants. You are responsible for ensuring exceptional guest service and a smooth flow of information, logistics, and assistance for all guest-related needs. Your role requires strong leadership, operational...

  • Lifestyles Concierge

    1 week ago

    Singapore ASPIRE LIFESTYLES Full time

    The Lifestyle Concierge will anticipate and manage the lifestyle needs of high and ultra-high net worth customers and act as their primary interface for any lifestyle and concierge services. Customers will engage via an Omni Channel solution where the Lifestyle Concierge is expected to deliver exceptional customer service and unique solutions of superior...

  • Concierge Executive

    2 weeks ago

    Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Roles & Responsibilities Job Summary: We are seeking a resourceful and guest-focused Concierge Executive to support our Concierge team. This role is key to crafting unique and memorable guest experiences by offering personalized recommendations, handling guest requests and managing daily concierge operations. The ideal candidate is well-connected,...

  • Concierge

    1 week ago

    Singapore JLL Full time

    Join to apply for the Concierge role at JLL 6 days ago Be among the first 25 applicants Join to apply for the Concierge role at JLL Get AI-powered advice on this job and more exclusive features. Minimum 3 years of experience as a receptionist Proven track record of excellent customer service Strong presence and personality Willingness to go the extra mile...

  • Concierge Manager

    2 weeks ago

    Singapore ROYAL PLAZA Full time

    Roles & ResponsibilitiesJob Summary:As the Concierge Manager, you will lead and manage the overall operations of the Concierge Department, including Guest Services Assistants. You are responsible for ensuring exceptional guest service and a smooth flow of information, logistics, and assistance for all guest-related needs. Your role requires strong...

  • Chief Concierge

    4 days ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25008428 **Job Category**Rooms & Guest Services Operations **Location**The Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore, 249731 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for the management of all aspects of Concierge functions in...

  • Concierge Supervisor

    4 days ago

    Singapore Mandarin Oriental Hotel Group Full time

    **Responsibilities**: - Ensure that GSAs/GSEs/HSEs attend to guest’s travel and transport requests accordingly - Provide Concierge - related trainings to Concierge/Baggage & Front Office Team - Oversee the whole Concierge Team in the absence of the Assistant Concierge Manager/Concierge Manager - Ensure that colleagues are well - groomed and arrives for...