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Officer/assistant Executive, Customer Service

3 weeks ago

HarbourFront, Singapore Maritime Singapore Connect Full time

**Ocean Network Express (Singapore) Pte Ltd**
- Booking - Job Responsibilities- To liaise with customers on shipments dates and any special requirements pertaining to customers’ orders fulfillment.
- To process booking acknowledgement within leadtime.
- To monitor and follow-up on special cargo.
- To liaise with Marketing team for space control.
- To monitor detention and payment, terminal transmissions etc.
- To coordinate with local and overseas stakeholders.
- To perform any other duties as assigned.

**Job Requirement**
- Experience in analytics or Live Chat functions will be an added advantage.
- Possess good communication and interpersonal skills.
- Able to work under stress and fast-paced environment.
- Self-motivated, result-oriented and resilient.
- Knowledge in a similar role in shipping agency will be preferred.

**More Information**

**Job Id**
- 7J9SGO2O3UOAR5EIAM33**Job Function**
- Logistics**Employment Type**
- Full Time**Position Level**
- Junior executive**Min. Education**
- Nitec / Higher Nitec**Min. Experience**
- 1yrs**Location**
- HarbourFront**No of Vacancies**
- 1