Senior Manager, Group Data Centre Operations

16 hours ago

Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

Permanent

**Salary**

$10,000 - $12,500 Per Month

**Date Posted**

9 minutes ago

Additional Details

**Job ID**

8251

**Job Views**

1

Roles & Responsibilities

**Responsibilities**:

- Manage ISO and other compliance audits and certifications for global data centres.
- Drive internal operations audits and reviews for global data centres for operational alignment and excellence.
- Set up global operations policies and guidelines. Drive global process reviews, alignments, and improvements.
- Support automation of processes and reviews.
- Prepare yearly ISO audit program for ISO 27001, ISO 20000, ISO 22301 etc standards for global data centres.
- Engage and lead consultants and auditors in internal and external audits.
- Schedule audits with data centres across countries.
- Follow up with countries on timely closure of non-conformities to ensure certifications are maintained.
- Prepare, lead or delegate yearly global internal operations review program.
- Organize site process and alignment audits across countries with support from other global operations teams.
- Collate and prepare report of findings and gaps to management and other stake holders.
- Monitor service improvements and remediations of the findings and gaps.
- Participate in global change management calls to review and approve changes.
- Participate in global incident review calls to improve incident management. Collate and share lesson learned across global data centres.
- Support drafting and maintaining global operations policies and guidelines.
- Ensure policies and guidelines are communicated to and adopted by data centres globally.
- Support process automation initiatives. Actively involved in the scoping, testing, implementing ITSM and documentation tools, portal and systems.
- Any other duties or project as assigned by the Management.

**Requirements**:

- Degree in IT or M&E Engineering.
- Minimum 5 years experience in Data Centre or ICT industry
- Data Centre, ITIL, Process management and Quality Tools certifications
- Experience in ICT operations (infrastructure management, operations management, customer support etc).
- Experience in a data centre or critical environment operations (M&E Facilities management, Security operations etc).
- Experience in operations process management (Incident, Change, Problem management etc.)
- Experience in audits and certifications (Information Security/ISMS, Service Management/ITSM, Business Continuity/BCMS etc)
- Cross culture team engagement and communication skills
- Attention to details with organizational, analytical, and problem-solving skills
- Takes initiative and ownership to deliver results with no/minimum supervision / direction.
- Documentation, records management, report preparation and presentation skills
in word document;
- listing your personal particulars, education qualification and work experience;
- listing your current and expected salary details.

As we are hiring this position urgently, we do look forward to hearing from you VERY SOON
- EA Licence No: 18C9353_
- EA Personnel Registration No: R2095104_

Tags

senior

manager

group

data

centre

operations

audits

job

code

2203108s

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