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Call Centre Officer

2 weeks ago

Geylang, Singapore WILSON PARKING (SINGAPORE) PTE. LTD. Full time

**Responsibilities**:

- Answering incoming carpark's intercom and general phone calls to customer's inquiry
- Identify and escalate any carpark issue
- Provide information to customers for any carparks details like pricing, availability etc
- Research, identify and resolve customer complaints by understanding the root of the problem
- Monitoring the CCTV cameras
- Ad hoc duties assigned by superior and managers

**Requirements**:

- Must be able to perform shift duties
- Basic computer knowledge
- Able to multi-tasks and able to work in intense environment

**Job Types**: Full-time, Permanent

Pay: $2,500.00 - $2,580.00 per month

**Benefits**:

- Free parking

Work Location: In person