Retention Marketing Lead

1 week ago

Singapore Ask & Embla Full time

**What You'll Do**:

- Develop and implement strategies to increase customer retention and loyalty
- Analyze customer behavior data to identify trends and opportunities for improvement
- Collaborate with cross-functional teams (e.g. product, customer support) to improve the overall customer experience
- Design and execute experiments to test the impact of retention initiatives
- Continuously monitor and evaluate the success of retention efforts, and make data-driven decisions to optimize results
- Analyze customer data to identify trends and insights that can inform retention marketing efforts.
- Work with marketing and analytics teams to develop and implement tracking and measurement systems to measure the effectiveness of retention marketing initiatives.
- Develop and manage budgets for retention marketing initiatives, ensuring that they are within budget and delivering desired results.
- Stay current on industry trends and best practices, sharing insights and recommendations with the marketing team.

**Who You Are**:

- Organized and with keen attention to detail
- Ability to formulate creative solutions and think out of the box
- Good problem solving skills - analytical, innovative, and has a creative mindset
- Highly adaptable to change and fast-paced environment
- Good communication and presentation skills

**What We Offer**
- A dynamic and supportive working environment
- Hybrid but flexible working arrangements
- Medical and learning benefits
- Annual and sick leaves
- Performance-based bonus

**Who We Are**:
Ask & Embla is a rapidly growing Alternative Body Jewelry brand based in Singapore with a collective following of more than 450,000 across our social media channels. As an E-commerce brand, we ship internationally to a diverse range of customers and we are proud to be one of the leading brands worldwide in the alternative jewelry space.

At Ask & Embla, we’re passionate about creating a company that brings out the best in everyone and where individuals love to work and grow as a team. That means constantly learning and building new things, being flexible about how and where we work, and empowering each other to do the proudest work of our lives.

Ask & Embla, led by an ex-Googler and ex-Amazonian, has dozens of employees across multiple countries. We are building the foundation to expand several business verticals beyond e-commerce, while supporting existing business functions for fulfilling thousands of orders each month.

At Ask & Embla we learn and build fast together, sharing the purpose and passion of creating not just beautiful, expressive and sustainably-made jewelry, but a community that celebrates the misfits, the believers, the round pegs in square holes and everyone in between. Everyone deserves to own who they are; we create the jewelry so they can do it with pride.

**Ready to Join Us?**

**Learn More about Ask & Embla**:
**Experience**:

- Retention Marketing: 4 years (required)

Ability to Commute:

- Singapore (required)

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