
Account Manager
3 days ago
Ensuring that STR maintains its position as the market leader in global hotel benchmarking, you will be responsible for sustaining and driving the growth of hotel participants and wider industry clients from the agreed strategy for the region. You will own the full sales cycle - prospecting, lead qualification and nurturing, closing the sale, onboarding, training and subscription renewal. This role offers a variety of daily tasks, which help us to give our clients an effective and efficient service whilst protecting our data integrity and quality.
You will be responsible for supporting and building relationships with clients. As you will be in regular contact with clients (both external and internal) strong written and oral communication and interpersonal skills are required. You will be an expert for your region, providing valuable insights to clients that builds their knowledge of benchmarking and the value derived from STR’s solutions.
Being highly organised and having attention to detail is essential in supporting the regional team to facilitate varied engagement activities with existing and prospective accommodation and industry clients. To be successful you will need to be confident in dealing with numbers and have a strong eye for detail, an understanding of hotel performance statistics is essential. Prior experience in one or more of managing accounts, sales lead generation and hospitality industry experience is an advantage.
CoStar Group and the division of STR prides itself to a collective attitude where each individual can and will have a vital impact on our progress and growth. Each team member needs to manage their own time effectively with a great deal of autonomy but still be able to connect, engage and draw advantages of the wider team.
Key responsibilities are but not limited to:
- Generate new business opportunity subscriptions with hotels and industry partners
- Manage, retain, and develop client relationships growing data, product use and subscription value
- Development of and implementation of strategic account management plans
- Negotiate and renew client contracts
- Presentations to on-board and educate existing and new clients of STR’s products
- Represent STR at Client Meetings, Third Party and Industry Conferences including delivering market data insight presentations at client and industry events
The role is based in Singapore, with regular travel to India, Sri Lanka and Maldives required.
A position description can be provided.
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