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Premier Banking Consultant
2 weeks ago
-Job description**Some careers open more doors than others.**
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.
We are currently seeking a high calibre professional to join our team as a **Premier Banking Consultant.**
**Principal Responsibilities**
- Execute instructions from clients promptly to service level agreements and accurately, following up on any pending items, responding to customers’ request, queries and complaints promptly, and working closely with other departments to ensure that customers instructions and requests are executed correctly and followed up in a timely manner
- Refer potential customers who require or are keen in financial planning and products to license Relationship Managers
- Build effective relationships with clients to retain and develop sustainable relationship
- Maintain highest standard of excellence in client service
Requirements- Bachelors degree or equivalent experience
- Some proven and progressive financial services or retail sales experience or equivalent
- Evidence of strong service experience in banking industry
- Relationship management experience with Premier clients
- Strong communication, client focus and influencing skills
- Understanding of business banking client segment, products and services
- Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
As the role will be dealing with customers predominantly in North Asia market, proficiency in both spoken and written English and Chinese are required. Cantonese will be an added advantage
To be considered for this role, the relevant rights to work in Singapore is required.
**You’ll achieve more when you join HSBC.**
Issued by The Hongkong and Shanghai Banking Corporation Limited.
