Regional Key Account Manager

1 week ago

Singapore THE EDGE PARTNERSHIP HOLDINGS PTE. LTD. Full time

**Overview**

Our client, a global leader in infrastructure solutions, is seeking a highly driven Regional Key Account Manager to take ownership of strategic customer relationships across Southeast Asia, with a particular focus on the data centre sector.

**Key Responsibilities**

**Account Development & Relationship Management**
- Act as the primary point of contact for major regional accounts within the data centre ecosystem.
- Develop customised growth strategies for new and existing accounts, aligned with both customer needs and business objectives.
- Foster senior-level relationships across client organisations to strengthen account positioning and engagement.
- Drive cross-selling of a broad infrastructure portfolio into assigned accounts, ensuring value creation and relevance.
- Support client success through proactive service and by managing any issues or escalations effectively.
- Serve as the liaison between regional and global key account teams to ensure consistent client engagement across geographies.

**Sales Strategy & Execution**
- Contribute to regional go-to-market strategies and align account plans with broader business goals and market dynamics.
- Lead consultative selling initiatives, ensuring an in-depth understanding of customer challenges in the data centre space.
- Identify upsell and whitespace opportunities to maximise account penetration.
- Manage contract negotiations and renewals, ensuring alignment with client needs and company objectives.
- Track key metrics, maintain pipeline accuracy, and provide real-time updates through CRM tools (e.g., Salesforce).

**Collaboration & Cross-functional Leadership**
- Coordinate with internal teams across functions, including project management, operations, customer service, and technical support, to deliver end-to-end client solutions.
- Align closely with local and regional sales teams to support on-the-ground execution in each Southeast Asian market.
- Share customer feedback with internal product teams to influence roadmap development and service improvements.

**Qualifications & Experience**
- At least **8 years**of experience in sales, business development, or account management, ideally with **5+ years focused on the data centre industry**.
- A strong understanding of infrastructure or electrical systems and the ability to navigate technical sales environments.
- Prior success managing large regional accounts and coordinating with global stakeholders.
- Excellent communication, negotiation, and presentation skills.
- A degree in **Electrical Engineering, Mechanical Engineering, or Business**(Electrical Engineering preferred).
- Fluent in English; additional Southeast Asian languages are a plus.
- Must be open to regional travel.

EA License: 16S8131

Recruiter License: R25129208

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