User Strategy

Global Operations
User Strategy & Operations Project Intern (TikTok LIVE) - 2025 Start (BS/MS)

**Location**:
Singapore
Employment Type:
Intern
Job Code:
A111788

**Responsibilities**:
About the team
TikTok LIVE Monetization Governance, refers to the demonetization against TikTok LIVE creators whose content/behavior will cause brand harm/damage positive, authentic LIVE experiences/undermine our community's integrity if monetized through monetization-related features like ranking, gifting and match etc.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

**Responsibilities**:
1. Responsible for executing strategies related to international live user service, drafting SOPs, and conducting requirement analysis.
2. Continuously engage with users and clients to uncover issues and gather feedback, complete requirements collection and interfacing, and enhance user service satisfaction.
3. Regularly monitor various project-related data metrics and follow up on project progress to ensure smooth execution.
4. Participate in the implementation of operational strategies and optimize execution plans based on user feedback.
5. Engage in cross-department communication and coordination to improve interdepartmental collaboration efficiency.

**Qualifications**:
**Minimum Qualification(s)**:

- Bachelor's degree or above from the 2026 graduating class
- Fluent English communication and writing skills sufficient for work.
- Strong research, analytical, and documentation writing abilities.
- Excellent logical thinking, adept at analyzing and solving problems, and passionate about challenges.
- Good communication skills, strong teamwork spirit, and a proactive mindset.

Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.