Lead, Impact Evaluation

**Primary Objectives of Position**
- Work closely with the Head of Corporate Development to strategize, plan and manage key impact evaluation efforts by the organization.
- Build internal capacity for, implement and manage internal systems for conducting outcome/ impact evaluation.
- Provide guidance and support for service leads and project managers in measuring and presenting/ communicating the impact of their work.
- Assist the Head of Corporate Development on proposals, materials and communications for key AWWA initiatives, to establish AWWA’s services as centres of excellence and impact.
- Lead efforts on white papers, research, and thought pieces that showcase tangible outcomes and impacts, especially within the inclusion space.

**Responsibilities**:
**Building Capabilities & Culture of Programme Measurement & Impact Evaluation**
- Design, plan and manage studies to evaluate the effectiveness of key pilot programmes
- Work with services to improve evaluation of in-house programmes in tandem with the evolving social service landscape
- Work with services to set up robust systems to collate data on inputs, outputs, outcomes and impact
- Build internal capabilities in outcome/ impact evaluation
- Tracking of organisation-wide performance metrics
- Manage admnistrative aspects of research and evaluation as required, including budget, staffing, data collection logistics, coordination with internal and external stakeholders, and other related duties.

**Identifying Opportunities to Enhance Programme Measurement & Impact Evaluation**
- Drive purposeful analysis of data to enhance existing services or identify opportunity gaps
- Manage external networks and/or develop new partnerships to strengthen collaborative efforts between AWWA and public agencies and corporate partners in the area of impact
- Identify gaps and/or propose opportunities for enhancing programme measurement & impact evaluation, including leveraging cross-programme strengths or external collaborations

**Improving Impact Communication**
- Track and report on the progress of strategic plan(s) implementation
- Assist with refresh of organisation’s strategic plan, including conducting focus groups.
- Disseminate and translate research findings to a variety of constituencies, including staff, funders and external stakeholders.
- Provide guidance and support for service leads and project managers in presenting/ communicating the impact of their work.
- Assist with drafting proposals, publicity material and communications for key AWWA initiatives, to establish AWWA’s services as centres of excellence and impact.
- Lead efforts on white papers, research, and thought pieces that showcase tangible outcomes and impact.
- Partner with Corporate Affairs team to ensure that accurate and compelling data is integrated into publicity collateral and key communications messages

**Other Responsibilities**
- To participate in any process improvement projects/ tasks in achieving above objectives.
- To assist in ad-hoc projects/ committees as and when required by Head of Corporate Development.
- To perform any other duties as directed by the CEO and senior management of AWWA.

**Job Specifications**

**Minimum Education / Qualifications**
- Bachelors Degree in a relevant field like Economics or Public Administration, or Masters degree that includes research/ outcome evaluation/ statistics.

**Minimum Years of Relevant Experience**
- At least five years of relevant experience in strategic policy and/or research and impact evaluation work

**Knowledge/Skills**
- Excellent command of English.
- Excellent organisation, collaboration, communication and presentation skills.
- Strong analytical and problem-solving abilities.
- Experience with spreadsheets, databases and statistical analysis packages.
- Experience with conducting focus groups.
- Experience with design & modification of programme logic models and theory of change models.

**Attributes (functional or leadership competencies)**:

- Independent, resourceful and dynamic
- Ability to engage different stakeholders from senior management to clients, caregivers and community partners
- Willingness to work efficiently with multiple external vendors
- Keen interest in social causes, issues, advocacy and impact writing
- Expected to develop a deep understanding of the organisation’s mission and values, as well as a strong knowledge of the key issues and funding and stakeholder landscape relevant to the organisation’s work.