Director - Sales Operations

2 weeks ago

Singapore CONFLUENT SINGAPORE PTE. LTD. Full time

Director - Sales Operations will own Confluent’s APAC sales processes and work closely with the TVP(s) / RSD(s) of Sales and Professional Services to help manage the team's selling efforts.

**What you will do**:

- Work with the TVP of Sales, RSD's, Professional Services and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process proactively
- Identify issues and solutions to improve the efficiency of the sales force participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics
- Partner with the Sales and Professional Services leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows
- Be responsible for accurate forecasting and pipeline analytics as well as reporting and analysis of sales results (including system dashboards)
- Own communication to the field and maintain calendar of communications from a global to sub-region standpoint as well as sales process adoption
- Collaborate across all business units and functions (Finance, Compensation, AE’s, Data Science, BD, Field Marketing, etc.)
- Manage Sales Operations team members across APAC to share knowledge, best practices and facilitate standardization across the whole sales organization

**Requirements**:

- BA/BS degree preferred
- People management experience in Sales Operations
- 8+ years of Sales Operations experience preferably in a SaaS/Cloud company
- Advanced excel skills required
- Comfortable engaging at all levels in an organization to deliver results
- Excellent communicator with proven ability to clearly convey ideas and information in written and verbal form to a variety of audiences
- Endless curiosity and a need to dive deeper for understanding
- Ability to develop and maintain effective working relationships and display diplomatic and remarkable interpersonal skills with colleagues and other partners

**Here Are Some Of The Personal Qualities We’re Looking For**

Culture is a huge part of Confluent, we’re searching for the best people who not only excel at their role, but also contribute to the health, happiness and growth of the company. Inclusivity and openness are important traits, with regular company wide and team events.
- Smart, humble and empathetic
- Hard working, you get things done
- Hungry to learn in a field which is ever evolving
- Adaptable to the myriad of challenges each day can present
- Inquisitive and not afraid to ask all the questions, no matter how basic
- Ready to roll up your sleeves and help others, getting involved in projects where you feel you can add value
- Strive for excellence in your work, your team and the company
- Come and build with us. We are one of the fastest growing software companies in the market. A company built on the tenets of transparency, direct communication and inclusivity. Come meet the streams dream team and have a direct impact on how we shape Confluent.

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