Visitor Service Officers
2 weeks ago
Our client is a government agency and they operates a gallery that presents opportunities to educate and raise public interests through multimedia and interactive stations. The visuals are presented in an innovative and creative way, which are laymanised for the public to understand.
**Job Scope**
- Open and close up the gallery;
- Manage visitors’ registration, set-up, operations and tear down for events and/or activities;
- Engage visitors in the gallery on their experience
- Make daily rounds at regular intervals to ensure that exhibits are functioning and check for defects in the gallery;
- Prepare and submit daily reports which include visitorship, checks on gallery, status of defects in the gallery, etc;
- Stock take and replenish collaterals and premiums;
- Pack premiums for visits and/or events;
- Manage simple troubleshooting for the gallery’s exhibits and infrastructure
- Liaise with other vendors and contractors to ensure that above daily duties are carried out properly;
- Attend the fire safety briefings, fire drills and handle incidents such as accidents with injury or illness, any acts of disturbance or violence and acts of mischief or vandalism in the gallery;
- Manage and schedule volunteers;
- Perform non-cash transactions for sales of merchandise, monitor stock levels, and conduct inventory counts; andAny other tasks as assigned
**Requirements**:
- Good communication, adaptive reasoning and interpersonal skills;
- Meticulous, independent and service oriented;
- Proficient in Microsoft Office;
- Relevant customer service experience;
- Presentably attired in office wear.
- Basic knowledge of the exhibit content and be familiar with the gallery layout.
- Be familiar with organisation’s bizSAFE documents such as Risk Assessments, Safe Work Procedures, fire escape routes and fire emergency procedures
**The Opportunity**
- 5 minutes from MRT
- Be prepared to work on weekend and public holidays
- Off on Monday (unless it is a public holiday)
- 8.15 am to 6.15 pm (10 hours inclusive 1 hour lunch break)
-
Visitor Services Officer
2 weeks ago
Singapore Nanyang Inc Pte Ltd Full timeRoles: - Contract - Assist query in reception counter station/ information counter Requirement: - Providing exemplary service to visitor in accordance with standard operating procedures and expected turnaround times - Carry out housekeeping of the visitor services counter premises to ensure a good image is projected at all times - Providing assistance,...
-
Visitor Services Officer
3 weeks ago
Singapore NANYANG INC PTE. LTD. Full timeRoles & ResponsibilitiesRoles :Contract Assist query in reception counter station/ information counterRequirement :Attending to visitors' queries through phone call, email and walk-in. Providing exemplary service to visitor in accordance with standard operating procedures and expected turnaround times Carry out housekeeping of the visitor services counter...
-
Visitor Services Officer
6 days ago
Singapore NANYANG INC PTE. LTD. Full timeRoles & ResponsibilitiesRoles :Contract Assist query in reception counter station/ information counterRequirement :Attending to visitors' queries through phone call, email and walk-in. Providing exemplary service to visitor in accordance with standard operating procedures and expected turnaround times Carry out housekeeping of the visitor services counter...
-
Visitor Services Officer
2 weeks ago
Singapore NANYANG INC PTE. LTD. Full time**Job Description**: Roles: - Assist query in reception counter station/ information counter Requirement: - Providing exemplary service to visitor in accordance with standard operating procedures and expected turnaround times - Carry out housekeeping of the visitor services counter premises to ensure a good image is projected at all times - Providing...
-
Visitor Services Officer
15 hours ago
Singapore Nanyang Inc Pte Ltd Full timeRoles: - Contract - Assist query in reception counter station/ information counter Requirement: - Providing exemplary service to visitor in accordance with standard operating procedures and expected turnaround times - Carry out housekeeping of the visitor services counter premises to ensure a good image is projected at all times - Providing assistance,...
-
Visitor Services Officer
2 weeks ago
Singapore Nanyang Inc Pte Ltd Full timeRoles: - Contract - Assist query in reception counter station/ information counter Requirement: - Providing exemplary service to visitor in accordance with standard operating procedures and expected turnaround times - Carry out housekeeping of the visitor services counter premises to ensure a good image is projected at all times - Providing assistance,...
-
Visitor Services Officer
5 days ago
Singapore Nanyang Inc Pte Ltd Full timeRoles: - Contract - Assist query in reception counter station/ information counter Requirement: - Providing exemplary service to visitor in accordance with standard operating procedures and expected turnaround times - Carry out housekeeping of the visitor services counter premises to ensure a good image is projected at all times - Providing assistance,...
-
Visitor Services Officer
2 weeks ago
Singapore Nanyang Inc Pte Ltd Full timeRoles: - Contract - Assist query in reception counter station/ information counter Requirement: - Providing exemplary service to visitor in accordance with standard operating procedures and expected turnaround times - Carry out housekeeping of the visitor services counter premises to ensure a good image is projected at all times - Providing assistance,...
-
Visitor Service Officers
6 days ago
Singapore P-SERV PTE LTD Full timeRoles & ResponsibilitiesLocation: Botanic Garden Working Hours/Pattern: 7.30am to 7.30pm / 4 Days per week Basic Salary: $2000 + MPI (Monthly Performance Incentives)Job ScopeProvide customer service and handle visitors' queries Perform roving duties around the gardens and visitor information duties Greet and welcome visitors with excellent customer...
-
Visitor Service Officers
5 days ago
Singapore P-SERV PTE LTD Full timeRoles & Responsibilities Location: Botanic Garden Working Hours/Pattern: 7.30am to 7.30pm / 4 Days per week Basic Salary: $2000 + MPI (Monthly Performance Incentives) Job Scope Provide customer service and handle visitors' queries Perform roving duties around the gardens and visitor information duties Greet and welcome visitors with excellent...
-
Visitor Service Officers
1 week ago
Singapore P-SERV PTE LTD Full timeRoles & ResponsibilitiesLocation: Botanic Garden Working Hours/Pattern: 7.30am to 7.30pm / 4 Days per week Basic Salary: $2000 + MPI (Monthly Performance Incentives)Job ScopeProvide customer service and handle visitors' queries Perform roving duties around the gardens and visitor information duties Greet and welcome visitors with excellent customer...
-
Service Officer(Visitor Management)
2 weeks ago
Singapore WSH EXPERTS PTE LTD Full time**Job Description & Requirements** **Responsibilities** - Stand, greet and smile to welcome all visitors and provide visitors with advice on proper conduct at the Gate or Visitor Services counter or during Roving; - Perform counter duties and housekeeping in accordance with standard operating procedures - Answer or redirect enquiries over telephone or...
-
Visitor Relations Officer
2 weeks ago
Singapore Mastereign Group Full time**Job Title**: Visitor Relations Officer (VROs) **Company**: Mastereign Group **About the Role**: We are looking for enthusiastic and dedicated Visitor Relations Officers (VROs) to conduct guided tours at a gallery. As a VRO, you will engage visitors by providing insightful and informative tours, ensuring their safety, and assisting with various operational...
-
Visitor Service Executive
2 weeks ago
Singapore WSH EXPERTS PTE LTD Full time**Job Description & Requirements** **Responsibilities** - Providing exemplary service to visitors in accordance with standard operating procedures and expected turnaround times. - Carry out housekeeping of the Visitor Service Counter premises to ensure a good image is projected at all times - Providing assistance, guidance, information to the visitors -...
-
Assistant/visitor Services
1 week ago
Singapore National Parks Board Full time**What the role is** - You will be part of the Visitor Management & Security branch of the Singapore Botanic Gardens, which is the public fronting unit that provides a safe and pleasant experience for visitors. The Branch also works closely with various stakeholders, tenants, volunteers, contractors and security/visitor services personnel to ensure that the...
-
Manager(Visitor Services Management)
2 weeks ago
Singapore WSH EXPERTS PTE LTD Full time**Job Description & Requirements** **Responsibilities** - The Manager should demonstrate excellent management, planning and problem-solving skills. - To manage the daily operations of venue management and visitor services - Provide supervision, rostering and deployment of teams of Visitor Service Executive, Venue Executive and Floaters - To be responsible...
-
Visitor Relationship Officer
1 week ago
Singapore Mastereign , Inc. Full timeThe Visitor Relationship Officer (VRO)’s primary role is to conduct guided tours for the SSG and Marina Barrage. VROs are expected to take in additional tours as and when required by the Board. The duration of each tour is estimated to be 1 hour. **The scope of the VROs**: i. Manage crowds waiting in front of Information Counter ii. Conduct guided tours...
-
Assistant/visitor Services
1 week ago
Singapore National Parks Board Full timeWhat the role is - You will be part of the Visitor Management & Security branch of the Singapore Botanic Gardens, which is the public fronting unit that provides a safe and pleasant experience for visitors. The branch also works closely with various stakeholders, tenants, volunteers, contractors and security/visitor services personnel to ensure that the...
-
Museum Docent
2 weeks ago
Singapore SINGAPORE HISTORY CONSULTANTS PTE. LTD. Full time**RESPONSIBILITIES** - Conduct high-quality guided tours and interactive activities for all levels of visitors (e.g. students and tourists) - Assist with event coordination and crowd management - Assist with site facility checks, site operations and submit administrative/operations' reports - Perform visitor services' duties - Undertake historical and...
-
Visitor Services Representative
1 week ago
Singapore SEACARE MANPOWER SERVICES PTE LTD Full timeAbout the Role:We are looking for a Visitor Services Representative to join our team at Gardens by the Bay. As a Visitor Services Representative, you will be responsible for providing excellent customer service to visitors, ensuring smooth operations, and maintaining a safe and enjoyable experience for all. If you have excellent communication skills, are...