Senior Executive, Freight Forwarding Operations

1 day ago

Singapore Pacific International Lines Full time

Chart your Course with PIL

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals.

At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

Get On Board for a Dynamic and Purposeful Career.

We are seeking an experienced Senior Executive, Freight Forwarding Operations to join our dynamic team at PIL Logistics, a renowned logistics company known for its expertise in providing comprehensive transportation and supply chain solutions. The successful candidate will be responsible for performing day-to-day operational functions, according to customers’ requirements.

Key Responsibilities:Operations:
  • Assist in daily Operational coordination and documentation with freight forwarding background
  • Assist in Operational issues, troubleshoot, and problem-solve
  • Handle freight operation of all shipment modes (air, sea FCL and LCL, rail, road, and multimodal) for both import and export.
  • Freight operation includes but is not limited to booking, creation of pre-alert, preparation of shipping documentation (e.g., Bill of Lading, DO), handling letters of credit, permit declaration, and monitoring of shipments.
  • Lead and manage exception handling (DG, out of gauge, etc).
  • Close monitoring and updates of customer’s shipments status.
  • Ensure invoice accuracy to customer and from vendors.
  • Prepare and maintain proper records timely as required, for reporting and filing purposes.
  • Coordinate / liaise with other departments pertaining to work-related matters (Business Development, Finance, CL, etc).
  • Coordinate / liaise with external stakeholders (POL, POD, Office, Agent, Transporter, Carriers, Co-loaders, Customers).
  • Able to support fresh setup
  • Support other adhoc tasks, new requests, and new customers as required.
Process Improvements:
  • Define problem, data collection, data analysis, interpretation, and validation where applicable according to business needs.
  • Process mapping, Draft work instruction, SOP, SOW
  • Develop business solutions from the data findings, root causes or gaps with a proper cost-benefit analysis for recommendation and facilitation of decision-making.
MUST HAVE:
  • Diploma in Logistics or Supply Chain discipline or equivalent
  • Minimum 3 years of relevant working experience in logistics or operations functions, customer service, data analysis in Freight Forwarding
  • Good working knowledge and operational experience in handling documentation, coordination, and negotiations
  • Able to communicate effectively across various stakeholders, both internal and external
  • Exposure to logistics-related software and systems, e.g., OMS, FMS, Cargoware, Cargowise
WE VALUE:
  • Self-driven and has a proactive approach in driving process improvements
  • Able to work independently and display high adaptability while working in a dynamic environment
  • Works well as a team player and able to collaborate and work across departments
Why Join Us:
  • Be part of a leading global carrier with a strong focus on sustainability and innovation.
  • Work in a dynamic and collaborative environment.
  • Opportunities for professional growth and development.
Application Process:

To apply for this exciting opportunity, please submit your resume outlining your qualifications and experience. Foreign candidates will be subject to the validity of approved work passes to work in Singapore.

About Us

Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.

Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.

Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.

PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.

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