Service Desk Analyst
4 days ago
Senior Recruitment Consultant, Technology | Data & AI Service Desk Analyst A global professional services firm is seeking a Service Desk Analyst to join its Singapore office in a regional support capacity. The role involves delivering first-line and occasional second-line IT support across the firm's global infrastructure, ensuring consistent and professional service to staff and clients. Responsibilities Deliver telephone and deskside IT support and manage service requests and incidents via logging systems. Collaborate with global IT teams to ensure prompt issue resolution and maintain clear communication with users. Contribute to ITIL-aligned processes such as change, release, and problem management and support scheduled shift rotations. Support the development of team capabilities. Requirements Minimum 4 years of IT support experience, including at least 3 years in a first-line support role. Strong customer service and soft skills essential. Proficiency in Windows 10, Microsoft Office, VPN, and Citrix. Experience with Active Directory, Remote Exchange Console, and ITIL practices required. Familiarity with professional services environments advantageous. To Apply Apply with CV via job advertisement Wayne Wong | Senior Consultant Email: #J-18808-Ljbffr
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IT Service Desk Analyst
2 days ago
Singapore VALUE SEARCH ASIA PTE. LIMITED Full time**IT Service Desk Analyst - European Private Bank - APAC Opportunity - Dynamic Team Our client is a global private bank with a strong presence in the Asian markets. They are currently looking for an IT Service Desk Analyst to join their dynamic Team. Your main responsibilities are to log all relevant incident request and provide lines of investigations and...
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Service Desk Analyst
7 days ago
Singapore AMBITION GROUP SINGAPORE PTE. LTD. Full timeService Desk Analyst A global professional services firm is seeking a Service Desk Analyst to join its Singapore office in a regional support capacity. The role involves delivering first-line and occasional second-line IT support across the firm’s global infrastructure, ensuring consistent and professional service to staff and clients. Responsibilities In...
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Service Desk Analyst
2 weeks ago
Singapore Michael Page Full timeJoin to apply for the Service Desk Analyst role at Michael Page . Benefits include: Cross-Functional Collaboration Opportunities Potential Career Growth and Development About Our Client The hiring organisation is a medium-sized insurance provider known for leveraging technology to deliver innovative solutions. Their technology department focuses on providing...
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Service Desk Analyst
3 days ago
Singapore TALENT LEGAL GLOBAL SEARCH CONSULTANCY (PTE.) LTD. Full timeThe Service Desk Analyst is responsible for providing technical support to the Firm’s internal customers. The Service Desk Analyst possesses a good understanding of legal environment priority requirements. **Job Responsilibilities**: - Provide solutions to customer problems of complex nature to ensure customer satisfaction. - Prioritize, research,...
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Service Desk Analyst
21 hours ago
Singapore ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Full time $40,000 - $60,000 per yearAs a Service Desk Analyst, you will be responsible for providing first-class technical support to our internal customers. Your key responsibilities will include:Provide timely and effective technical support via phone, email, and webchat, managing the end-to-end customer experience with empathy and professionalism.Perform first and 1.5-level troubleshooting...
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IT Service Desk Analyst
3 days ago
Singapore TRITON AI PTE. LTD. Full time $60,000 - $80,000 per yearPerm, Hybrid Work ArrangementAt least 2-3 years of IT Helpdesk/Service Desk experience and at least 6 months experience within a professional services environment (legal, accounting, consulting, or similar).Strong troubleshooting skills with knowledge of laptops, mobiles, and core applications.Familiarity with Microsoft Office 365 products is essential.We...
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Service Desk Analyst
4 days ago
Singapore ALLEN OVERY SHEARMAN STERLING LLP Full timeDepartment purpose The Global Service Desk provides A&O Shearman with a 24x7x365 IT support coverage, with teams present at both Singapore and Belfast (UK) locations. Calls can come from anywhere in the world and the Service Desk Staff are key in providing an effective and professional IT support service to the firm’s staff and clients. Regularly...
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Service Desk Analyst
2 weeks ago
Singapore Allen & Overy Full timeAllen & Overy is a leading global law firm operating in over thirty countries. We work on some of the most challenging and important deals and have built a reputation for delivering exceptional legal solutions that help our clients grow, innovate and thrive. The legal industry is changing, and we're committed to leading that change, putting our people first,...
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IT Service Desk Analyst
7 days ago
Singapore Persolkelly Full time**Purpose**: The IT Service Desk is the first point of contact for users for questions, requests, and incidents. The IT Service Desk function: - Defines and deploys the IT-processes and tooling for request-, incident-, change and problem-management for the entire IT-function and aligns these processes with Operations and Product to aim for a consistent...
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L2 Service Desk Analyst
2 weeks ago
Singapore Product and Technology Full time**Job no**: 521741 **Brand**: Product and Technology **Work type**: Full time **Location**: Singapore **Categories**: Information & Technology FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and...