JUNIOR MAINTENANCE SUPPORT ENGINEER

6 days ago


Singapore YY SMART TECH PTE. LTD. Full time

Job Overview We seek a motivated Junior Maintenance Support Engineer to provide foundational technical support for end-user computing, IoT devices, and infrastructure maintenance. This entry-level role includes after-hours on-call rotations (1-2x/month) under supervision. You’ll gain hands-on experience troubleshooting hardware, deploying patches, and supporting CCTV/IoT systems while receiving structured training for career growth. Duties and Responsibilities Hardware Support (Assisted): End-user devices (laptops, printers, mobile devices)Basic IoT equipment (sensors, cameras, cabling)Perform component replacements (RAM, HDD, power supplies) under guidance. Software & User Support: Install OS/applications (Windows/macOS), configure email clients & user accounts. Troubleshoot common software issues (Office 365, VPN, antivirus). Support basic surveillance system operations (NVR reboots, camera alignment). Preventive Maintenance: Conduct scheduled device health checks (disk space, updates, backups). Update asset inventories & maintenance logs. Test/replace consumables (sensor batteries, camera lenses). Emergency Response (Supervised): Shadow senior engineers during after-hours critical incidents. Document issues in ticketing systems (e.g., ServiceNow). Requirements Education: ITE/Diploma in IT, Electronics, or related field (Fresh graduates welcome). Experience: 0-1 year in technical support Basic familiarity with: Windows OS troubleshooting PC/laptop hardware components Networking fundamentals (IP addressing, Wi-Fi)Technical Exposure (Preferred): IoT concepts (sensor types, data flow)Mobile device management (Android/iOS)Remote support tools (TeamViewer, AnyDesk)Certifications (Bonus): CompTIA ITF+/A+, Microsoft Fundamentals Work Requirements: Willingness for occasional supervised after-hours support. Ability to lift equipment. Soft Skills: Eagerness to learn IoT/enterprise systems. Clear communication for user support. Detail-oriented documentation. #J-18808-Ljbffr



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