Manager, Field Service

**What success looks like in this role**: - Collect and evaluate metrics daily, weekly, and monthly for resource forecasting, monitoring of customer service activities, and evaluating of internal process needs. - Meet with stakeholders (such as Client, Client Executives, Service Delivery Managers) to provide KPIs summary information regarding customer...

Responsibilities: Manage and oversee field service operations for the Air Conditioning, Mechanical Ventilation, and HVAC industry in the North region. Lead a team of field service technicians and support staff to ensure efficient and timely service delivery. Develop and implement service strategies to meet customer satisfaction and business objectives....

Service Delivery Expert The Service Delivery Expert oversees the daily operations of a team of Field Engineers, ensuring high-quality service delivery and efficient resource allocation. This key role requires effective leadership and collaboration with the team to guarantee services are delivered within set Service Level Agreements (SLAs). Key...

Service Delivery ExpertThe Service Delivery Expert oversees the daily operations of a team of Field Engineers, ensuring high-quality service delivery and efficient resource allocation. This key role requires effective leadership and collaboration with the team to guarantee services are delivered within set Service Level Agreements (SLAs).Key...

Bachelor’s degree in Computer Science or NITEC/Diploma in IT/Computer Engineering. - At least 5 years of IT technical support operation experience required, with a minimum of 2 years at a managerial position. **Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the...

Overview Waters, the world's leading specialty measurement company that values inclusion and diversity, is seeking a Regional Service Manager to support the successful growth of our businesses across the ASEAN region. The leader is responsible for enabling the service and support team of Waters Division by enhancing their market knowledge, technical...

Overview Waters, the world's leading specialty measurement company that values inclusion and diversity, is seeking a Regional Service Manager to support the successful growth of our businesses across the ASEAN region. The leader is responsible for enabling the service and support team of Waters Division by enhancing their market knowledge, technical...

**_Job Scope _** - Report to the General Manager based in Singapore for overall Technical and Service support in Singapore - Train and mentor Service engineers for installation, service and maintenance of Hurco CNC Machining Centers and Lathes and ProCobots - Perform on-site servicing and troubleshooting of Hurco CNC Controller, CNC Machining Centers, Lathes...

Service Coordinator Job Description">About the Role:We are seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will play a crucial role in planning and managing field service activities to deliver exceptional customer experiences.The successful candidate will be responsible for placing customer purchase orders onto...

Job Description:Lead a team of field service technicians and support staff to deliver timely and efficient service. Oversee field service operations for the air conditioning, mechanical ventilation, and HVAC industry in the North region. Develop strategies to meet customer satisfaction and business objectives.Responsibilities: Manage day-to-day field service...