Manager, Career Education

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Manager, Career Education
role at
Nanyang Technological University Singapore
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Manager, Career Education
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Nanyang Technological University Singapore
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The Career Education Manager supports the Career Education team and plays a pivotal role in advancing NTU's mission of enhancing students' career readiness and employment outcomes. This role is responsible for the strategic planning, development, implementation, and continuous enhancement of large-scale, credit-bearing career education programmes for over 6,000 undergraduate students as well as other e-courses and booster career workshops that impact another 1,000 undergraduates and postgraduates annually. The programmes include and are not limited to ML0004, ML0015, postgraduate e-courses with PACE, NTU Honours College Personal Development programmes and career booster workshops.
Key Responsibilities
Programme Management
Lead the strategic planning, execution, and evaluation of large-scale credit-bearing career courses, online modules, and booster workshops.
Drive the planning, execution, and evaluation of large-scale credit-bearing career courses for 6,000 students, e-courses and booster workshops - ML4, ML15, Postgraduate, Personal Development, Career Booster workshops.
Implement the smooth operational delivery, including scheduling, resourcing, and coordinating logistics for in-person and online courses and workshops.
Source, procure and collaborate with external trainers to deliver impactful learning experiences.
Oversee the publicity and communication of career programmes to maximize students' awareness and participation.
Analyse student feedback to improve workshop content and delivery.
Establish data and reports to measure the effectiveness and impact of career programmes (eg participation rates, satisfaction ratings).
Manage an annual CE budget of $100K.
Programme Development
Design and continuously improve career education suite of programmes that are relevant to industry and student development needs.
Lead the development and curation of key programmes - ML4, ML15, Postgraduate, Personal Development, Career Booster workshops.
Collaborate with internal teams and NTU depts (eg NTU Honours College) to co-create relevant career courses, workshops and programmes tailored to different student segments (undergraduates, postgraduates, schools).
Provide guidance on curriculum development, learning outcomes, and instructional design principles.
Identify, source, evaluate, and engage suitable external training consultants.
Stakeholder Collaborations
Build and lead strong partnerships with NTU's Colleges, Schools, and external providers to deliver industry relevant, high-quality career programmes and workshops.
Forge partnerships with CAO teams, ICC Office, NTU Honours College, PACE, Schools/Colleges etc to implement relevant career programmes.
Represent Career Education at CAO and NTU collaboration-discussions on career programmes and workshops.
Lead engagement with external vendors and ensure consistent delivery through regular evaluation and feedback.
Job Requirements
A recognized degree with at least 10 years' experience in programme administration and implementation, education management, learning and development, preferably in higher education or large-scale corporate training settings.
Competent with Learning Management Systems (e.g., Canvas, Blackboard) and Student Administration Systems, with the ability to oversee course configuration, content deployment, enrolment management, assignment tracking, and grading workflows at scale.
Proficient in operational planning for large-scale credit-bearing and career education modules, including scheduling, student engagement, assessment milestones, and analytics-driven decision making.
Expertise in curriculum design, programme evaluation, and learning outcomes measurement.
Strong stakeholder engagement experience, working across internal teams, academic units, external consultants, and vendors to co-deliver impactful and learner-centric programmes.
Ability to manage budgets and prioritize resources for high-impact outcomes.
Sound knowledge of digital tools and platforms (e.g., Zoom, MS Teams, MS Excel, PowerPoint, Canva), with a high level of proficiency in leveraging technology to improve course delivery, communication, and reporting.
Skilled in student engagement strategies, including targeted email marketing, copywriting, and communications planning to drive participation in non-compulsory programmes.
Experienced in procurement processes and vendor management, including sourcing, contracting, budgeting, and quality assurance for external trainers and service providers.
Competent in data interpretation and impact reporting, using large datasets to monitor programme effectiveness, student satisfaction, and operational performance.
Skills & Competencies
Exceptional organisational, planning, and project management skills, with a proven ability to lead complex, multi-stakeholder programmes from design through to execution and evaluation.
Highly conscientious and detail-oriented, ensuring precision in managing course logistics, data tracking, communication workflows, and operational documentation at scale.
Competent in curriculum design, programme evaluation, and learning outcomes measurement.
Strong analytical and critical thinking skills, with the capacity to identify trends, diagnose root causes of operational issues, and implement data-informed solutions for continuous improvement.
Highly proficient with MS Excel and other data tools for data interpretation, reporting, and impact assessment.
Resourceful and proactive problem-solver, adept at anticipating challenges and deploying practical, timely responses to ensure smooth programme delivery and stakeholder satisfaction.
Demonstrated ability to manage complexity and operational accuracy, especially in high-volume environments involving thousands of students, multiple platforms, and concurrent deadlines.
Highly collaborative with strong stakeholder engagement skills.
Strong time management and multi-tasking skills, with the ability to prioritize competing demands and deliver outcomes efficiently under tight timelines.
Excellent written and verbal communication skills, with the ability to craft compelling student messaging, produce clear and actionable reports, and engage professionally with a wide range of stakeholders.
Collaborative and team-oriented, while also being highly self-directed and capable of working independently with minimal supervision in a fast-paced, evolving environment.
Strong initiative, self-motivated, and focused in achieving quality outputs.
A can-do and positive work attitude.
We regret that only shortlisted candidates will be notified.
Hiring Institution: NTU
Seniority level
Seniority level Director
Employment type
Employment type Full-time
Job function
Job function Human Resources
Industries Higher Education
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