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Manager, Career Education
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The Career Education Manager supports the Career Education team and plays a pivotal role in advancing NTU’s mission of enhancing students’ career readiness and employment outcomes. This role is responsible for the strategic planning, development, implementation, and continuous enhancement of large-scale, credit-bearing career education programmes for over 6,000 undergraduate students as well as other e-courses and booster career workshops that impact another 1,000 undergraduates and postgraduates annually. The programmes include and are not limited to ML0004, ML0015, postgraduate e-courses with PACE, NTU Honours College Personal Development programmes and career booster workshops.
Key Responsibilities
1. Programme Management- Lead the strategic planning, execution, and evaluation of large-scale credit-bearing career courses, online modules, and booster workshops.- Drive the planning, execution, and evaluation of large-scale credit-bearing career courses for 6,000 students, e-courses and booster workshops - ML4, ML15, Postgraduate, Personal Development, Career Booster workshops.- Implement the smooth operational delivery, including scheduling, resourcing, and coordinating logistics for in-person and online courses and workshops.- Source, procure and collaborate with external trainers to deliver impactful learning experiences.- Oversee the publicity and communication of career programmes to maximize students’ awareness and participation.- Analyse student feedback to improve workshop content and delivery.- Establish data and reports to measure the effectiveness and impact of career programmes (eg participation rates, satisfaction ratings).- Manage an annual CE budget of $100K.
2. Programme Development- Design and continuously improve career education suite of programmes that are relevant to industry and student development needs.- Lead the development and curation of key programmes - ML4, ML15, Postgraduate, Personal Development, Career Booster workshops.- Collaborate with internal teams and NTU depts (eg NTU Honours College) to co-create relevant career courses, workshops and programmes tailored to different student segments (undergraduates, postgraduates, schools).- Provide guidance on curriculum development, learning outcomes, and instructional design principles.- Identify, source, evaluate, and engage suitable external training consultants.
3. Stakeholder Collaborations- Build and lead strong partnerships with NTU’s Colleges, Schools, and external providers to deliver industry relevant, high-quality career programmes and workshops.- Forge partnerships with CAO teams, ICC Office, NTU Honours College, PACE, Schools/Colleges etc to implement relevant career programmes.- Represent Career Education at CAO and NTU collaboration-discussions on career programmes and workshops.- Lead engagement with external vendors and ensure consistent delivery through regular evaluation and feedback.
Job Requirements- A recognized degree with at least 10 years’ experience in programme administration and implementation, education management, learning and development, preferably in higher education or large-scale corporate training settings.- Competent with Learning Management Systems (e.g., Canvas, Blackboard) and Student Administration Systems, with the ability to oversee course configuration, content deployment, enrolment management, assignment tracking, and grading workflows at scale.- Proficient in operational planning for large-scale credit-bearing and career education modules, including scheduling, student engagement, assessment milestones, and analytics-driven decision making.- Expertise in curriculum design, programme evaluation, and learning outcomes measurement.- Strong stakeholder engagement experience, working across internal teams, academic units, external consultants, and vendors to co-deliver impactful and learner-centric programmes.- Ability to manage budgets and prioritize resources for high-impact outcomes.- Sound knowledge of digital tools and platforms (e.g., Zoom, MS Teams, MS Excel, PowerPoint, Canva), with a high level of proficiency in leveraging technology to improve course delivery, communication, and reporting.-
- Experienced in procurement processes and vendor management, including sourcing, contracting, budgeting, and quality assurance for external trainers and service providers.- Competent in data interpretation and impact reporting, using large datasets to monitor programme effectiveness, student satisfaction, and operational performance.
Skills & Competencies- Exceptional organisational, planning, and project management skills, with a proven ability to lead complex, multi-stakeholder programmes from design through to execution and evaluation.- Highly conscientious and detail-oriented, ensuring precision in managing course logistics, data tracking, communication workflows, and operational documentation at scale.- Competent in curriculum design, programme evaluation, and learning outcomes measu
