Strategic Partner Growth Specialist

7 days ago

Singapore beBeeSpecialist Full time

Job Title: Strategic Partner Growth Specialist

At our organization, we are committed to delivering exceptional experiences for YouTube's valued partners and creators. Our Creator Support Operations team is dedicated to ensuring seamless, global support for partners, creators, and artists across the YouTube platform.

Key Responsibilities:

  • Deliver operational support to YouTube partners via email communication and consult with cross-functional teams to optimize YouTube products and services.
  • Collaborate with Strategic Partner Managers and Partner Engineers to develop partner-centric business plans and growth strategies.
  • Drive, measure, and analyze partner performance, identifying opportunities for operational workflow optimization and process improvement.
  • Utilize key metrics to assess data through both quantitative and qualitative analysis, generating insights.
  • Contribute to the scalability of Creator Success Operations team through solutions, efficiency gains, and thorough root cause analysis.

Qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations, or transformation programs.
  • Ability to communicate in Japanese, English, and Chinese fluently to support partner relationships in the region.

Preferred Qualifications:

  • Experience in project/program management, or in the development of solutions within the technology or media sector.
  • Knowledge of the YouTube creator and partner ecosystem in Japan and Taiwan.
  • Ability to manage multiple tasks and organize work in a fluid environment.
  • Ability to provide feedback and develop solutions for initiative growth.
  • Ability to diagnose and resolve technical issues, and explain technical concepts to audiences.
  • Excellent communication presentation, and time management skills with attention to detail.

This is an exciting opportunity for individuals who share our passion for supporting creators and partners on the YouTube platform. If you are passionate about creating value for others and want to join a dynamic team that prioritizes growth, innovation, and excellence, please apply today

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