Far East Organization | Assistant
2 weeks ago
Company description:
Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.
Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).
Job description:
Responsibilities
Represent the hotel professionally by upholding proper grooming standards, conduct and ability to present the hotel product and services effectively.
Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
Generate new sales leads/ prospects and establish new accounts to grow client base
Foster and maintain relationships with existing clients through sales calls and regular site inspection to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
Provide timely updates to superior and team on activities and market information. Review account portfolio regularly and present to management to provide analysis of each account and forward action plans
Compliance with statutory regulations and internal guidelines/ SOPs
Follow up with clients whose payments are outstanding and overdue
Requirements
Diploma or Degree in Sales and Marketing
Those with relevant experience are welcome to apply. Fresh graduates are also welcome to apply.
Excellent communication, interpersonal, networking and organisational skills
Strong negotiation and presentation skills
Able to work well under pressure in a fast paced environment
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