Client Relationship Manager, Global Benefits Management
2 days ago
Client Relationship Manager, Global Benefits Management
Mercer Marsh Benefits is seeking a Client Relationship Manager, Global Benefits Management role based in Singapore.
Overview
In this role you will work within the Global Benefits Management (GBM) team to serve assigned clients with strategic guidance on their benefits programs.
What can you expect?
You will join the GBM team where you will build excellent relationships with your assigned portfolio of globally or regionally appointed corporate clients and deliver service within or exceeding clients' expectations.
Responsibilities
Plan and execute overall client strategy to ensure client retention and revenue growth of your assigned client portfolio.
Understand clients’ global guiding principles, business profiles, risk exposures, requirements and expectations, and provide appropriate advice/recommendations on their insurance program and flexible benefits program.
Present benchmarking data, claims analysis and market trends/insights to clients as part of the renewal process.
Adhere to peer review processes to ensure high standards and accuracy of deliverables.
Manage the renewal process with clients, ensuring compliance with regulations and internal procedures, and that necessary documents are collected and placed with insurers.
Check policy contracts, endorsements and invoices to ensure accuracy.
Ensure prompt internal financial reporting and
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