Customer Success Specialist

7 days ago

Singapore TP Full time

Customer Success Specialist - Gujarati- Penang (Need to relocate)
You are invited to join our team in Penang, Malaysia as a Gujarati-Speaking Customer Service Representative. As part of our global organization, you will have the opportunity to develop a rewarding career in customer service.As a Customer Service Representative, you will be responsible for handling customer inquiries in Gujarati and English through phone calls, emails, and live chat. Your primary focus will be to ensure a seamless and positive experience for all customers.Key responsibilities include managing customer queries, assisting with product/service-related questions, complaints, and technical issues, providing accurate information and timely solutions, documenting all interactions, and updating systems. In cases of complexity, you will escalate them accordingly. Meeting performance targets while delivering excellent customer satisfaction is crucial for this role.To qualify for this position, you must hold a Bachelor's Degree and possess fluency in both Gujarati and English (spoken and written). Previous experience in customer service, call center, or BPO is advantageous. Strong communication, problem-solving, and interpersonal skills are essential. Flexibility to work on rotational shifts, including weekends and public holidays, is required. Candidates must be located in Penang, Malaysia, or willing to relocate.By joining our team, you can benefit from a competitive salary and a range of benefits. You will work in a multicultural and supportive environment that offers training and opportunities for career development. If you are passionate about customer service and meet the qualifications, we encourage you to apply and be part of our team.,
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Customer Success Specialist - Gujarati- Penang (Need to relocate)
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Troubleshooting, Upselling, MS Office Tools,Live Chat Support, Crossselling, Written English Communication, Multitasking
Communication, Interpersonal Skills, Conflict Resolution,ProblemSolving
Customer Service Executive for Voice, Non-Voice in Bangalore, Hyderabad and Pune
WHITE HORSE MANPOWER CONSULTANCY (P) LTD
1 to 5 Yrs
LPA
Bangalore +4
international process
+8 inbound calls, voice process, communication skills, graduate , outbound calls, customer service customer support, chat support, undergraduate
Customer Service Representative - Manufacturing
Manman Manufacturing Company Private Limited
0 to 4 Yrs
Maharashtra
Maharashtra +1
Customer Service
Customer Support
+6 Customer Satisfaction, Communication, Interpersonal Skills,Enhancing Customer Experience, Handling Customer Inquiries, ProblemSolving
Troubleshooting, Upselling, MS Office Tools,Live Chat Support, Crossselling, Written English Communication, Multitasking
Communication, Interpersonal Skills, Conflict Resolution,ProblemSolving
Customer Service Executive for Voice, Non-Voice in Bangalore, Hyderabad and Pune
WHITE HORSE MANPOWER CONSULTANCY (P) LTD
1 to 5 Yrs
LPA
Bangalore +4
international process
+8 inbound calls, voice process, communication skills, graduate , outbound calls, customer service customer support, chat support, undergraduate
Customer Service Representative - Manufacturing
Manman Manufacturing Company Private Limited
0 to 4 Yrs
Maharashtra
Maharashtra +1
Customer Service
Customer Support
+6 Customer Satisfaction, Communication, Interpersonal Skills,Enhancing Customer Experience, Handling Customer Inquiries, ProblemSolving
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