Customer Success Specialist

6 days ago

Singapore V3 Smart Technologies Full time

The Customer Success Specialist will help us maintain great relationships with our clientele by ensuring their needs are met through our solutions and excellent service support. This individual will play an important role in customer retention and work with internal teams to strategise and identify opportunities for revenue growth.

**Responsibilities**:

- Build and maintain strong relationships with customers Identify new business opportunities for cross-selling and up-selling
- Assist with client requests and issue escalations as needed Recommend to existing customers how new and existing enhancements will create value for them
- Work with cross functional teams to reveal potential opportunities within accounts
- Deliver regular product training to customers to ensure strong usage
- Gather client feedback for team to improve on solutions and services, pricing strategies and the operational process

**Requirements**:

- Fresh graduates with the right attitude are welcome to apply
- Self-starter, meticulous and good with time management
- Must be able to communicate effectively in English; additional bonus if fluent in Mandarin (in order to handle queries and feedback from Chinese speaking customers)
- Strong analytical and organisational skills
- Positive mindset and works well in a team

  • Customer Success Specialist

    2 weeks ago

    Singapore Ethos BeathChapman Full time

    **Job Details**: **Location** Singapore **Salary** Competitive Salary **Job Type** Permanent **Ref** BH-178468 **Contact** Roselle Cuntapay **Posted** about 2 hours ago - Currently looking for a Customer Success Specialist for a Healthtech startup out of Singapore. - They have an app that is used by Physiotherapists, doctors, and patients to aid...

  • Customer Success Specialist

    1 week ago

    Singapore beBeeCustomer Full time $2,500 - $4,500

    Customer Success SpecialistAs a Customer Success Specialist, you will play a pivotal role in ensuring our clients receive exceptional support and service.Key Responsibilities:Assist clients with personalized support to meet their evolving needsBuild trust and rapport through clear communication, fostering strong relationshipsContribute to a positive and...

  • Customer Success Specialist

    6 days ago

    Central Singapore Beame Full time

    **About BEAME Medical Technology Limited**: **Job Summary**: We are currently seeking a motivated and dynamic Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a crucial role in ensuring customer satisfaction and building strong relationships with our valued customers. Your main responsibility will be to provide...

  • Customer Success Specialist

    6 days ago

    Singapore HokuApps Full time

    Overview Join to apply for the Customer Success Specialist role at HokuApps . HokuApps is a Rapid Application Development Platform that enables Digital Transformation for global organizations by leveraging new technology. Our Digital Transformation consulting helps companies improve products and services, enhance customer experience, enter new markets, and...

  • Customer Success Specialist

    2 weeks ago

    Singapore HokuApps Full time

    Overview Join to apply for the Customer Success Specialist role at HokuApps . HokuApps is a Rapid Application Development Platform that enables Digital Transformation for global organizations by leveraging new technology. Our Digital Transformation consulting helps companies improve products and services, enhance customer experience, enter new markets, and...

  • Customer Success Specialist

    1 week ago

    Singapore Lendela Full time

    About Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...

  • Customer Success Specialist

    6 days ago

    Singapore Lendela Full time

    About Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...

  • Customer Success Specialist

    6 days ago

    Singapore Quandoo GmbH Full time

    **Company Description**: Interested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we...

  • Customer Success Specialist

    1 week ago

    Singapore Lendela Full time

    About Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...

  • Principal AI Specialist, Customer Success

    3 weeks ago

    Singapore Zendesk Full time

    Principal AI Specialist, Customer Success The Principal AI Specialist, Customer Success role is a dynamic customer advisory role responsible for helping customers achieve business outcomes as fast as possible using Zendesk AI solutions. The overarching objective is to ensure Zendesk customers realize business value and outcomes from their investment in...