
Head of Country IT Governance
5 days ago
Responsibilities
Head of CIG (Country IT Governance and IT Operation) is responsible for managing the CIG organization and leading the following activities for Asia Pacific countries:
Provide strong and adequate support for Regional CIO to govern and lead APAC countries IT
Oversight country IT services to ensure country to manage their IT services properly, including incident management / release management / day to day operations / projects and maintenance work
Setup annual KPI for country and track its progress through monthly performance forums / quarterly check / half yearly evaluation
Help for country to create and maintain IT strategy roadmap
Conduct end to end country capability assessment to identify the weakness and issues in the country. And provide remediation action and follow up
Runs IT operation meeting and performance forum regularly within APAC region, includes committee, council, forum and meeting
Gather the information proactively from countries, and summarize / analyze / create report for regional CIO update
Critical Project monitoring: track the status of critical project when the project status changed to Amber. Identify the issues, and implement corrective actions with country as needed
Stakeholder communication: regularly communicate with stakeholders, including executives, project managers, and team members, to provide updates on portfolio status and progress
Incident management: Build and maintain incident management framework and playbook, work with APCF P&C and HO IT. Incident manager to lead solving the incident and report/communicate with stakeholders, Internal/external comm with region, HO and countries
Requirements
Bachelor's or Master’s degree in Technology.
20+ years of relevant experience, with at least 5 years in a senior management role
Proven experience in country coordination, preferably in a multinational organization
Experience in a consultancy firm would be beneficial
Excellent interpersonal and communication skills
Demonstrated leadership and project management skills
Flexibility and adaptability to navigate dynamic and challenging situations
Seniority level
Executive
Employment type
Full-time
Job function
Information Technology
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