Head of Country IT Governance

4 days ago

Singapore Mizuho Bank Full time



Company Profile
MIZUHO BANK LTD IS THE BANKING SUBSIDIARY OF MIZUHO FINANCIAL GROUP OF JAPAN, ONE OF THE WORLD'S LARGEST FINANCIAL SERVICE PROVIDERS.

IN 1974, ONE OF MIZUHO'S LEGACY BANK COMMENCED ITS BRANCH OPERATION IN SINGAPORE AND FOR OVER 40 YEARS, WE HAVE A PRESENCE IN SINGAPORE. MIZUHO BANK SINGAPORE BRANCH HOLDS A FULL BANK LICENSE AND PROVIDES BANKING SERVICES TO MORE THAN 2,000 JAPANESE AND NON-JAPANESE CUSTOMERS, OPERATING WITH STAFF STRENGTH OF MORE THAN 700 IN SINGAPORE. ITS PRINCIPAL BUSINESS ENCOMPASSES CORPORATE FINANCE, TRADE FINANCE, CASH MANAGEMENT, FUNDS TRANSFERS, PROJECT FINANCE AND TREASURY. IT ALSO COLLABORATES WITH ITS AFFILIATE COMPANY, MIZUHO SECURITIES, TO PROVIDE INVESTMENT BANKING SOLUTIONS TO ITS CUSTOMERS.

SINGAPORE BRANCH ALSO SERVES AS A REGIONAL OFFICE FOR BANK'S APAC OPERATIONS WHERE THIS ROLE WILL BE BASED.

Job Responsibilities
Head of CIG (Country IT Governance and IT Operation) is responsible for managing the CIG organization and leading the following activities for Asia Pacific countries:

  • Provide strong and adequate support for Regional CIO to govern and lead APAC countries IT
  • Oversight country IT services to ensure country to manage their IT services properly, including incident management / release management / day to day operations / projects and maintenance work
  • Setup annual KPI for country and track its progress through monthly performance forums / quarterly check / half yearly evaluation
  • Help for country to create and maintain IT strategy roadmap
  • Conduct end to end country capability assessment to identify the weakness and issues in the country. And provide remediation action and follow up
  • Runs IT operation meeting and performance forum regularly within APAC region, includes committee, council, forum and meeting
  • Gather the information proactively from countries, and summarize / analyze / create report for regional CIO update
  • Critical Project monitoring: track the status of critical project when the project status changed to Amber. Identify the issues, and implement corrective actions with country as needed
  • Stakeholder communication: regularly communicate with stakeholders, including executives, project managers, and team members, to provide updates on portfolio status and progress
  • Incident management: Build and maintain incident management framework and playbook, work with APCF P&C and HO IT. Incident manager to lead solving the incident and report/communicate with stakeholders, Internal/external comm with region, HO and countries


Job Requirements
  • Bahelors or Master's degree in Technology.
  • 20+ relevant experience, with at least 5 years in a senior management role
  • Proven experience on country coordination, preferably in a multinational organization
  • Experience in a consultancy firm would be beneficial.
  • Excellent interpersonal and communication skills
  • Demonstrated leadership and project management skills
  • Flexibility and adaptability to navigate dynamic and challenging situations

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