Head (Business Operations)

2 days ago

Singapore CHANDLER INSTITUTE OF GOVERNANCE PTE. LIMITED Full time

**The Opportunity**:
The Chandler Institute of Governance (CIG) is looking for a Head (Business Operations) to oversee CIG’s core business functions, including finance, office administration, and human resource management.

**Key Responsibilities**:
**Finance**:

- With the support of CIG’s external accounting vendor, the Head will oversee key processes pertaining to financial administration:

- Monitor and track expenditure and revenue
- Regular financial reporting
- Payments and invoicing
- Develop annual budget in alignment with CIG’s strategy, and support the CEO to prepare budget submissions
- Coordinate annual audit process
- Develop and maintain financial policies, procurement policies, and internal controls and systems
- Review and assess on financial implications in relation to corporate structure

**Office Administration**:

- Oversee staff to identify and maintain the office space, ensuring that it continues to be a conducive space for staff to work in.
- Oversee the proper procurement and maintenance of physical infrastructure, materials and tools for the office, including IT infrastructure and services
- Oversee the development and maintenance of core organisational systems that support efficient business operations, such as CIG’s Customer Relationship Management (CRM) system

**HR**:

- Oversee the administration of HR processes and policies, including areas that touch on confidential matters. This includes staff recruitment, contract preparation (for employees), staff onboarding and offboarding, statutory HR reporting, and updating of employee contracts (where relevant and required), leave administration, etc.
- Oversee the development and maintenance of key HR-related SOPs, including those for staff onboarding and offboarding, and staff recruitment
- Develop HR policies for approval by Senior Management. These could include areas such as wage setting, staff training and development, competency mapping and benefits
- Strategic HR planning and management
- Handle disciplinary and employee conduct issues

The Head of Business Operations will report to the Chief Executive Officer.

**Experience and Qualifications**:

- About 15 years of work experience, with at least 7 covering internal finance or treasury functions.
- Experience in other corporate functions (i.e. HR and Office Administration) would be preferred.
- At least five years of prior supervisory experience, with demonstrated ability to lead cross-functional teams
- Experience working in small companies, especially in the non-profit space, would be preferred
- Possess at least a Bachelor’s degree

**Skills and Aptitudes**:

- Financial acumen and strategic resource planning
- Ability to pivot to new and unfamiliar areas
- Leadership and people development
- Collaborative and proactive with joint solutioning

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