IT Outsourcing Delivery and Employee Relations Specialist
1 week ago
Job Description Take ownership of overseas IT outsourcing projects, including requirement analysis, delivery planning, and end-to-end progress tracking to ensure on-time and high-quality project delivery. Serve as the primary point of contact for overseas clients and partner vendors, communicate project updates, promptly address customer feedback and complaints, and maintain long-term relationships and customer satisfaction. Compile delivery metrics and team member performance data, produce regular delivery reports, and contribute to the optimization of delivery processes and cost-control mechanisms. Monitor project team morale and dynamics, assist in handling employee relations matters, foster a collaborative and positive work atmosphere, and enhance team cohesion and stability. Qualifications Bachelor's degree or above, with 1-3 years of experience in IT outsourcing/overseas delivery or a related field. Candidates with experience in employee relations or team coordination are preferred. Full professional proficiency in both written and spoken Chinese and English, capable of using both languages as working languages for internal and external communication. Familiar with IT outsourcing service processes, possessing basic data analysis skills and strong problem-solving and coordination abilities. Strong stress resistance and cross-cultural communication skills, with the ability to coordinate internal and external resources to resolve delivery exceptions and team collaboration issues. Focus on employee experience, able to identify and help alleviate team stress, and promote a healthy and efficient work environment. #J-18808-Ljbffr
-
Employee Relations Specialist
5 days ago
Singapore Mercer Full time**What can you expect?** We’re looking for a Human Resources/Employee Relations professional who works independently and will support the ER team in Asia and Pacific. This is a regional role in which you will play a key part in driving uniformity, consistency, and collaboration across the HR function in its use of shared resources, guides, and...
-
Employee Relations Specialist
1 week ago
Singapore Booking.Com Full time**This would be a 6 months contract for Maternity Cover.** The employee Relations Specialist will investigate and handle reports received within that region for any of the following: - Reported matters which are minor and for which no investigation is needed - Reports alleging a lack of colleague respect, dignity and/or courtesy - Reports disputing HR...
-
Employee Relations Specialist
2 weeks ago
Singapore Humanity Full timeCompany Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...
-
HR Governance
1 week ago
Singapore AIA Hong Kong and Macau Full timeHR Governance & Employee Relations, Principal page is loaded## HR Governance & Employee Relations, Principallocations: Singapore, SG-AIA Singaporetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR-60821**FIND YOUR 'BETTER' AT AIA***We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how...
-
HR Governance
6 days ago
Singapore AIA Hong Kong and Macau Full timeHR Governance & Employee Relations, Principal page is loaded## HR Governance & Employee Relations, Principallocations: Singapore, SG-AIA Singaporetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR-60821**FIND YOUR 'BETTER' AT AIA***We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far...
-
Manager, Employee Relations
1 week ago
Singapore foodpanda Full time3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany....
-
IT Outsourcing Sales Specialist
5 days ago
Singapore Thatz International Pte Ltd Full timeAre you seeking the new norm career opportunities? We are helping **Thatz International Pte Ltd **to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business. **Who we are** Our...
-
Principal Specialist, Employee
6 days ago
Singapore FairPrice Group Full timePrincipal Specialist, Employee & Industrial Relations 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Role Overview The ER/IR Specialist plays a pivotal role in shaping a positive, engaged, and progressive work culture across the FairPrice Group (FPG). This role blends strategic leadership with...
-
Public Relations Specialist
1 week ago
Singapore Grow Public Relations Full timeWe're looking for a team player who is interested in the following: - Pursuing a career in public relations - Start-up and SME landscape in Singapore **What you'll gain**: - Deep insights into the start-up and SME landscape and gain familiarity with understanding customers, marketing challenges and tailoring public relations solutions for these brands. -...
-
Employee Relations Lead, Apac
1 week ago
Singapore JLL Full timeAbout JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...