Customer Service Officer
19 hours ago
Overview Customer Service Officer - Immediate Hiring Responsibilities Provides office and administrative support. Support Service Operations Work with customer service manager to ensure proper customer service is being delivered Communicating with clients and customers about their experiences with a product or service Providing advice on repair services and updates Resolves service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution Generating reports as required by Management Monitor and track technician progress and performance to meet the turnaround time and service-level agreements. Maintain detailed records of service requests, technician assignments, and service outcomes. Perform adhere tasks as required by Management Requirements Prior experience in customer service, technical coordination, or a similar role. Proficiency in using customer relationship management (CRM) software. Proficiency in Microsoft Office Suite with a particular expertise in advanced Excel functions such as pivot tables, VLOOKUP, and various other Excel functions. Strong organizational and multitasking skills. Problem solving skills and the ability to handle challenging customer situations with professionalism. Excellent communication and interpersonal skills. Able to work effectively in a team-oriented environment. Willingness to learn and adapt to technical aspects of the role. #J-18808-Ljbffr
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Customer Service Officer
4 days ago
Singapore SAFRA National Service Association Full timeCUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a...
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Customer Service Officer
1 week ago
Singapore SAFRA National Service Association Full time $30,000 - $50,000 per yearCUSTOMER SERVICES OFFICER @JRSingaporean onlyDuties / TasksCounter DutiesAttend to general members' and guests' enquiries on Clubhouse and association level activities and facilities.Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...
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Customer Service Officer
1 week ago
Singapore SAFRA National Service Association Full time**Singaporean only** **Duties / Tasks** **Counter Duties** - Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. - Process all Clubhouses booking in the computer system (SAFRA Management System - Online, etc). To know the use of manual receipts / the rates, in the event of a computer...
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Customer Service Officer
6 days ago
Singapore NEWAY TRAVEL SERVICE PTE. LTD. Full timeIn this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. - Experience in both inbound and outbound travel industry - Able to work...
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Customer Service Officer, Front Desk
1 week ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**PERMANENT JOBS!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...
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Customer Service Officer, Front Desk
1 week ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**PERMANENT JOB!**: **_CUSTOMER SERVICE OFFICER, FRONT DESK -**: SINGAPOREANS/ PRs ONLY **( **Salary - $1,700.00 - $2,500.00) **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...
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Customer Service Officer
1 week ago
Singapore ADEMCO (FAR EAST) PTE LTD Full time**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Upcoming Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to...
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Customer Service Officer
9 hours ago
Singapore JJ CONSULTING SERVICES Full timeCustomer Service Officer (Office Hours/ Ang Mo Kio) Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. Trainings are provided/ Fresh Graduates Welcome! Job Responsibilities - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to customer...
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Customer Service Officer
1 week ago
Singapore ADEMCO SECURITY PTE LTD Full time**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Upcoming Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to...
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Customer Service Officer @JR
4 days ago
Singapore SAFRA National Service Association Full timeSAFRA National Service Association – Boon Lay Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer breakdown. Attend to all...
