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Product Manager

1 week ago

Singapore Evolution Singapore Full time

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Principal Recruitment Consultant - Connecting Senior Commercial Talent in Tech | Sales, Strategy and Product Specialist | Podcast Host | SEA
Our client is a fast-growing fintech company at the forefront of
digital payments and financial innovation
is looking for a
Rewards Product Manager
to lead the development of loyalty, benefits, and incentive programs across its suite of products, including
payments, cards, and digital asset transactions .
This role is ideal for someone who thrives in a dynamic environment, enjoys working with cross-functional teams, and is passionate about building customer-centric reward solutions that drive engagement and retention.
Your Role & Responsibilities:
Shape the vision & strategy
for rewards and loyalty initiatives, ensuring they enhance user experience and align with overall business objectives.
Drive end-to-end product development , collaborating with UI/UX, tech, operations, and compliance teams to bring innovative solutions to market.
Manage external partnerships
by integrating third-party solutions and establishing effective operational workflows.
Develop strategic collaborations
with brands to enrich loyalty offerings and maximize user engagement.
Monitor industry trends
and competitor strategies to keep reward programs innovative and competitive.
Work closely with sales & marketing teams
to tailor loyalty campaigns for different regional markets and execute targeted engagement initiatives via email, SMS, and app notifications.
Analyze key performance metrics
such as redemption rates, engagement levels, retention, and ROI to continuously optimize program effectiveness.
Support post-launch operations , including troubleshooting, user training, and issue resolution to ensure seamless functionality.
Serve as the internal expert
for reward-related product inquiries and provide strategic insights to key stakeholders.
What We’re Looking For:
Educational Background:
Bachelor's degree (Computer Science preferred).
Experience:
3-5 years in product management, particularly in CRM, loyalty, or rewards platforms.
Language Skills:
Proficiency in
English and Mandarin
to facilitate collaboration with stakeholders across different regions.
Analytical Mindset:
Strong data-driven decision-making skills with high attention to detail.
Problem-Solving Ability:
A proactive, solution-oriented approach with a "get things done" mentality.
Communication Skills:
Ability to engage effectively with internal teams and external partners.
Adaptability:
Comfortable working in a fast-paced, high-pressure environment with evolving priorities.
Fintech/Crypto Interest:
Familiarity with digital finance, blockchain, or emerging trends in financial loyalty programs is a plus.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Product Management, Finance, and Strategy/Planning
Industries
Financial Services, Technology, Information and Media, and IT Services and IT Consulting
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