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Regional Customer Service Specialist
2 weeks ago
Responsibilities:
Act as primary contact for customers, both local and regional key accounts.
Attend to customers' enquiries, order updates or materials changes.
Build and maintain long-term relationships with key customers.
Responsible for sales support, processing customers orders, materials sourcing and managing supply chain operations.
Ensure on-time shipment delivery and improve customer satisfaction.
Work closely with suppliers to ensure smooth operations.
Propose and identify process improvement measures.
Prepare weekly reports for internal and external stakeholders.
Source or propose alternative products to customers when needed to fulfill customers' demand.
Ad hoc duties as assigned.
Requirements:
Degree in Business Administration or Supply Chain Management or equivalent.
At least 3 - 5 years of regional sales support and supply chain operations experience, preferably from a MNC environment.
Candidate with hands-on order processing experience for global clients and liaising with overseas vendors will be an added advantage.
Interested candidates who wish to apply for the advertised position, please send in your resume to
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