HOYA Vision Care | Professional Affair Executive

2 weeks ago

Singapore HOYA Vision Care Full time

The incumbent is responsible for the development and delivery of quality educational programs and customized training initiatives, with the goal of developing strategic partnerships with key eye care professionals to drive their preference for Hoya Vision Care brands and enhance patients’ retail experience with selling tools.
Professional and Commercial Development
The following is a detailed, but not exhaustive, listing of the hands-on tasks you will undertake in the role:
Responsible for the development of training modules and delivering quality education training programs, including conducting lectures and workshops for eye care professionals (ECP) in the Singapore market.
Training materials development and delivery implementation roll-out plan in Practice includes:
Conducting professional training on Hoya’s ophthalmic lenses and measuring equipment and tools.
Communication skills training for Optometrists, Opticians, and Front-of-House teams.
Post-training communication to monitor effectiveness and sustainability.
Conducting and delivering training on a periodic basis, to one-to-one, small group retailers, or mass groups of eye care professionals pre/post normal retail hours.
Working closely with institutes and associations, taking the lead in the delivery of ALL education sessions and professional conferences, and organizing Continuing Professional Education programs to keep Hoya Vision Care branding top of mind for ECPs.
Monitoring and reporting on industry movements and activities, developing competitive analysis on how to overcome objectives.
Assisting in troubleshooting requests pre/post normal retail hours as required.
Coordinating and working with the Marketing Team to help promote Hoya Vision Care during product launches/special events and development of training for the mass market.
Reporting
Pre and post-training reports.
Market intelligence reports.
Monthly report on the status of new media tools and implementation processes.
Others
Represent the Company at trade exhibitions, events, and demonstrations.
Maintain professional and technical knowledge by attending product workshops.
Contribute to team effort by accomplishing related results as needed.
Render support in the installation and user training of equipment and tools.
Any other duties and responsibilities as assigned by the Management.
Qualifications
Required candidate attributes:
Education: Diploma or Bachelor in Optometry.
Experience:
Preferred 2 years of relevant working experience in a retail optical setting.
Familiar with the use of Microsoft Office products (e.g., Word, Excel, & PowerPoint).
Knowledge in IT will be an added advantage.
Behavioral attributes:
Keen interest in the technical aspects of ophthalmic lenses and a passion for the Optometry industry.
Good communication and interpersonal skills with the ability to handle stressful and difficult situations with tact and wisdom.
Able to speak confidently before a group of audiences.
Strong problem-solving ability.
Detailed, meticulous output with a high level of accuracy.
Able to work independently and as part of a team.
Language Skills: Fluent in English and Mandarin.
Job Info
Job Identification: 718
Job Category: Sales, Marketing & Product Management
Posting Date: 09/17/2024, 02:12 AM
Locations: No. 1, Toa Payoh Lorong 2, Singapore, 319637, SG
Qualification Level: Bachelor’s Degree or Equivalent Tertiary Education Level
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