Hoya Surgical Optics | Global Service Lead

2 weeks ago

Singapore Hoya Surgical Optics Full time

HOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from cataract, and helping them celebrate life visually.
HSO empowers cataract surgeons all over the world with innovative ophthalmic devices and services, with an attention to detail that helps them achieve better surgical outcomes and better practice results. Our commitment to delivering these results is grounded upon a quality management system that is continuously improving to meet changing global regulatory requirements and our entrepreneurial drive to be the brand of first choice.
At HSO, People is the key factor to our success. We aim to create a conducive work environment for our employees around the globe, and to promote an inclusive culture based on our core values – Excellence, Passion, Innovative, Collaboration, and Accountability.
HSO way of working
In fulfilling our roles, we are
Accountable for our own capabilities and development,
Focused on delivering results without excuses, and
Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.
We are looking for people who
See beyond themselves and are impact-focused,
Consider the needs, challenges, and objectives of every person with whom they interact, and
Exhibit positive reinforcement to help others succeed.
About the role
Job Title:
Global Service Lead - Network
Works closely with and has impact on:
All Global Functions
Reports to:
Director, IT Infrastructure & Operations
Function:
Global IT
Role Overview
The individual will be a member of the Global IT Team. The person will be responsible for designing and implementing enterprise network landscapes across IT and OT environments. The ideal candidate will have hands-on experience in Azure networking, Fortinet, and Cisco products. This role requires a proactive individual who can lead team members and drive network projects to successful completion.
Duties and Responsibilities
Strategic
Maintain and improve the existing enterprise network infrastructure for IT and OT environments at a global scale.
Develop network architecture patterns to ensure highly secure and scalable connectivity across HSO sites and Azure cloud.
Lead and mentor network engineers and team members.
Operational
Maintain and operate various networking technologies including:
(ii) Network components such as routers, switches, wireless access points (WAP), SSL VPN.
(iii) Azure networking solutions, including Azure ExpressRoute, VPN, Firewalls, and Network Security Groups (NSG).
(iv) Automation experience (Ansible or Terraform).
(v) Security products such as firewall, IPS, WAF.
Have L2/3 experience to diagnose and resolve complex network problems, including connectivity issues, performance bottlenecks, hardware failures, etc.
Lead and coordinate incident resolution across different internal and vendor teams.
Collaborate with cross-functional IT teams to support network-related projects.
Collaborate with the security team to develop and enforce network and security policies.
Develop and maintain network documentation and diagrams.
Stay updated with the latest networking technologies and best practices.
Collaborate in regular security assessments to identify vulnerabilities and ensure compliance with industry standards and regulations (e.g., CIS, NIST, GDPR).
Requirements
Experience
Minimum 5 years of work experience is required in managing network operations with at least 2 years in a complex enterprise network engineer role; international experience desired.
Skills/Accreditations
Passion to work for a growing medical technology organization.
Understanding of data centre architectures, experience in planning, design & implementation of data centre infrastructure.
Experience in leading team members in global settings.
Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, teamwork, and interpersonal skills including strong persuasive techniques.
Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment.
Good communication skills with spoken and written English.
Academic Qualifications
Bachelor's degree in information security, computer science, computer engineering, or IT equivalent.
Professional level certifications core data centre networking (e.g. Cisco), Firewall (e.g. Fortinet), Cloud Provider (e.g. Azure), and Automation (e.g. Terraform) are preferred.
By submitting your application, you agree that your personal data will be collected, disclosed, and retained by HOYA Group for assessing suitability for employment and verification purposes. For more information about the processing of your personal data, please refer to our Privacy Policy.
We regret to inform you that only shortlisted applicants will be notified. Thank you for your kind understanding.
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