Customer Relations Executive
1 week ago
About the job Customer Relations Executive
Leading Education Platform in South East Asia
Attractive Remuneration Package
Responsibilities:
Deliver professional customer service to hotline calls and front desk walk-ins.
Be the first point of touch with customers.
Handle and resolve customer inquiries and feedback.
Ensure that complaints are monitored and resolved.
Able to handle emergency situations/complaints appropriately should the situation arise.
Requirements:
Diploma in all disciplines of study.
Candidates with experience in
retail/hotel/tourism industry
encouraged to apply.
Ex-Cabin Crew welcome to apply.
Good communication skills and customer service-oriented attitude.
Ability to liaise with English & Chinese speaking clients is essential.
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