Chat-Centric Call Centre Agent

Call Centre Agent @ Kallang Avenue (5 months maternity cover)Manage customer's enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction Handling customer's enquiries and complaints (High consumption, bill presentation,

Leading Utilities Group company Duration: 12 months extendable/convertible Working Location: Kallang Sector Working hours: 08.00am – 5.00pm, 08.30am – 5.30pm, 09.00am – 6.00pm, 10.00am – 7.00pm (Monday to Friday) & Alternate Saturday: 08.00am – 12.00pm, 08.30am – 12.30pm, 09.00am – 1.00pm Job Responsibilities Manage customer's enquiries from...

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYResponsibilities:Handle inbound / outbound calls, emails, and chats from...

Job Details:5 months maternity coverLocation: KallangJob Scope:Manage customer's enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfactionHandling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment,...

Job Details:5 months maternity coverLocation: KallangSalary: $13/hour - $15/hourWorking hours: Mon - Fri 8.30am-6.00pm (with 1 hour unpaid break)Job Scope:Handle inbound calls reporting lift breakdowns and dispatch technicians to the job site.For every inbound call, make a corresponding outbound call to coordinate the technician's assignment.Ensure timely...

Inbound Call Centre Officer (5-Month Maternity Cover) – KallangLocation: KallangSalary: Up to $15/hourStart Date: Early December (preferred)Role Overview:Handle inbound calls regarding lift breakdowns.Coordinate and dispatch mechanics to job sites.Make a follow-up outbound call for every inbound call to ensure a technician is assigned.Ensure at least 80%...

**About Propseller** Propseller’s mission is to help people build wealth with real estate. In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and Series A lead investor of Grab. At Propseller, we’re building an end-to-end real estate transaction...

CORE COMPETENCIES: - Analysing - Delivering Results and Meeting Customer Expectations - Achieving Personal Work Goals and Objectives - Working knowledge of a range of diagnostic utilities, including incoming transactions/telephone recording monitoring tools/utilities. EXPERIENCE/KNOWLEDGE & SKILLS - Excellent communication skills and telephone manner....

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

**Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: -...