Service Desk Engineer L1
3 days ago
**Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: - Analysing - Delivering Results and Meeting Customer Expectations - Achieving Personal Work Goals and Objectives - Working knowledge of a range of diagnostic utilities, including incoming transactions/telephone recording monitoring tools/utilities. **EXPERIENCE/KNOWLEDGE & SKILLS** - Excellent communication skills and telephone manner. (Interpersonal skills, with a focus on listening and questioning skills) - Excellent organisational skills - 0.6 to 1 years previous IT Service Desk and/or Call Centre experience required - Managing incidents including business expectations and communication - Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 2007 - Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) that has authorized access to the network. - When the restoration is beyond the scope of the Service Desk Agent he/she will escalate the issue/problem to proper tier 2 and 3 support team members - Develop trends by monitoring and analysing incoming calls, problems and support requests - Perform post-resolution follow ups to help requests - Reinforce SLAs to manage end-user expectations - ITIL Knowledge will be a plus **Salary**: $2,000.00 - $2,300.00 per month Schedule: - Monday to Friday **Experience**: - Service Desk Engineer: 1 year (preferred) Work Location: In person
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Noc Engineer L1
3 days ago
Kallang, Singapore Rapsys Technologies Full timeExcellent communication skills and telephone manner. (Interpersonal skills, with a focus on listening and questioning skills) - Lead the monitoring services (Network, Tools, Servers, etc.) - Work with team members to ensure on-boarding, adoption and maintenance of the tools - To use monitoring tools - Work with incident, problem and change managers to...
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Service Desk Engineer
3 days ago
Kallang, Singapore Rapsys Technologies Full timeCORE COMPETENCIES: - Analysing - Delivering Results and Meeting Customer Expectations - Achieving Personal Work Goals and Objectives - Working knowledge of a range of diagnostic utilities, including incoming transactions/telephone recording monitoring tools/utilities. EXPERIENCE/KNOWLEDGE & SKILLS - Excellent communication skills and telephone manner....
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Data Centre Support Engineer
5 days ago
Kallang, Singapore NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
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Customer Service Officer
1 day ago
Kallang, Singapore ULTIMATE DESK PTE. LTD. Full time1 year exp **Roles & Responsibilities** Do you love helping others and making someone’s day just a little brighter? Unfortunately, Who are we? Omnidesk is a rapidly growing solutions provider for all things ergonomics including smart desks and a bevy of accessories to help make productivity more comfortable. **Role Responsibilities**: - Handling of...
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Ms Engineer
3 days ago
Kallang, Singapore NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
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Customer Service Officer
1 week ago
Kallang, Singapore Ultimate Desk Ptd Ltd (Omnidesk) Full timeWho are we? Omnidesk is a rapidly growing solutions provider for all things ergonomics including smart desks and a bevy of accessories to help make productivity more comfortable. **5 Days Work Week** **Office Hours** Role Responsibilities: - Handling of daily enquiries by potential customers - Helping with Zendesk tickets and calls i.e. enquiries from...
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Retail Sales Associate
1 day ago
Kallang, Singapore ULTIMATE DESK PTE. LTD. Full time2 years exp **Roles & Responsibilities** As our Retail Sales Associate, you would take on the great responsibility of inviting our customers into our Experience Studio with a big welcome and giving them a warm introduction and tour around the studio. From answering customer’s enquiries to after sales services, you can embrace them all, just like how you...
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Cross Technology Managed Services Engineer
1 week ago
Kallang, Singapore NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
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Front Desk Officer
6 days ago
Kallang, Singapore Superform Consulting Pte Ltd Full timeJob Title: Front Desk Executive Location: Bendemeer Working hours/days: Shift System Basic start from $2,200-$3,500 (Depend on experience) **Job Description**: - Handle guest check-in/out including handling of payments. - Provide quality service to guest requests efficiently and courteously during their check-in, check-out, and throughout their stay. -...
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Cross Technology Managed Services Engineer
5 days ago
Kallang, Singapore NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** As a...