E-Commerce Administrator Internship

6 days ago

Singapore Global Success Talent Full time

Job Overview

We are seeking a detail-oriented and proactive E-Commerce Administrator Intern to support end-to-end online operations, including order processing, inventory management, logistics coordination, and customer service support.

Requirements

  • Has work permit right right in Singapore.
  • Currently Studying in Diploma or Degree in Business, Supply Chain, E-Commerce, or related discipline.
  • Be available Minimum 6 Month.
  • knowledge of e-commerce operations, order fulfillment, or logistics coordination.
  • Proficiency with e-commerce platforms (e.g., Shopify) and courier portals.
  • Strong organizational skills, attention to detail, and accuracy.
  • Good communication and problem-solving skills for customer and logistics matters.
  • Proficiency in Microsoft Excel and Google Sheets for reporting and inventory management.

Responsibilities

Order Fulfilment

  • Process customer orders accurately and promptly through e-commerce platforms.
  • Coordinate with the supply chain team to ensure timely picking, packing, and dispatch of products.
  • Monitor packaging supply levels and raise replenishment requests when stocks are low.
  • Verify product details, quantities, and shipping information prior to dispatch to ensure accuracy.
  • Track shipments and follow up with logistics providers to resolve delivery issues.
  • Create shipments in courier portals and update tracking numbers in online systems.

Product Replacement Fulfilment

  • Handle product replacement requests, verifying warranty or purchase details.
  • Coordinate with the service team to allocate correct products for replacement.
  • Prepare replacement units for dispatch with appropriate quality checks.
  • Maintain accurate records of replacement cases for tracking and reporting.

E-Commerce Sales Support

  • Assist in the daily management of online sales channels, including product listings, pricing updates, and promotional campaigns.
  • Respond to customer inquiries, complaints, or feedback in a timely and professional manner.
  • Monitor online platforms for stock availability, accurate product descriptions, and quality presentation.
  • Support the sales team with administrative tasks, such as preparing reports and performance summaries.

Inventory Management

  • Monitor stock levels to ensure availability for online orders.
  • Conduct regular stock checks and reconcile discrepancies between system records and physical counts.
  • Update inventory records in e-commerce systems to prevent overselling or stockouts.
  • Coordinate restocking with suppliers or internal procurement teams.
  • Perform quality checks on incoming e-commerce stock delivered by suppliers.

Job Types: Contract, Internship
Contract length: 6 months

Pay: $1, $1,500.00 per month

Benefits:

  • Health insurance
  • Professional development
  • Promotion to permanent employee

Location:

  • Singapore Preferred)

Work Location: In person

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