Assistant Manager, E-Commerce Distribution

3 days ago

Singapore Far East Hospitality Management (S) Pte Ltd Full time

Assistant Manager, E-Commerce Distribution & Strategy

Assistant Manager, E-Commerce Distribution & Strategy

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Join a performance-driven team overseeing a portfolio of over 25 hotels and serviced residences across Singapore, Japan, and Malaysia. This role is pivotal in driving incremental revenue through online distribution channels, with a focus on strengthening Brand.com performance.

As Assistant Manager, E-commerce Distribution & Analysis, you will formulate and implement e-commerce strategies, evaluate new distribution opportunities, and manage relationships with online travel agents (OTAs).

You will work closely with Revenue Managers, Channel Managers, and Marketing & Analytics specialists to optimise online performance and uphold rate integrity. Analyse and report on hotel performance across OTAs and Brand.com platforms.

  • Analyse and report on hotel performance across OTAs and Brand.com platforms.
  • Identify channel-specific opportunities and challenges.
  • Recommend distribution strategies to support revenue targets.
  • Evaluate effectiveness of new e-commerce solutions and digital campaigns.
  • Build and maintain strong relationships with OTAs and e-commerce solution providers.
  • Monitor rate parity across all online platforms. Guide vendors to conduct test bookings to identify wholesale leakage.
  • Document learnings and develop best-practice playbooks for internal adoption.
  • Advise hotel teams on OTA extranet issues, content, and setup optimisation.
  • Lead internal training sessions to share insights and ensure alignment on best practices.
  • Undertake any other duties assigned by superiors diligently and professionally.

Requirements

  • 2 years of experience in E-commerce marketing, analysis, or hospitality revenue management.
  • Strong analytical skills with attention to detail.
  • Excellent communication and stakeholder management abilities.
  • Results-oriented and adaptable in a fast-paced, dynamic environment.
  • Knowledge of hospitality distribution systems, OTA extranets, channel managers, or rate monitoring tools is a strong advantage.

Seniority level

  • Seniority level

    Executive

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Marketing and Distribution

  • Industries

    Hospitality

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