Field Rep Development Program
1 week ago
Field Rep Development Program – Singapore Join to apply for the Field Rep Development Program – Singapore role at Caterpillar Inc. Job Description When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Career Area Sales Job Summary The Field Rep Development Program focuses on building the skills and knowledge that are necessary to partner with Caterpillar Dealers to drive strategy alignment and customer loyalty. Program Schedule 18–24-month Developmental Program Customized development plan to understand and learn Caterpillar machines, organizations, and values. Training: 12-week program with workshops and travel in Asia and Europe to build technical and business skills. Rotations: Work in various roles throughout Caterpillar to learn strategy, services and products. Role Progression: Placement into the field with all the experience and knowledge needed to partner with Dealers. What You Will Do Build foundational knowledge of Caterpillar, its products, services and customers. Grow personally and professionally through soft skills development and hands‐on technical training. Collaborate with experts in product development, dealer management, marketing, and sales. Work in various rotational assignments throughout Caterpillar, learning strategy, services and products. Ultimately, manage assigned territory and serve as a connection between dealers and Caterpillar. Representative Specialization Paths Industry Sales Representative – Counsel dealers on performance, forecast, sales techniques, product rollout and marketplace analysis. Aftermarket Services Representative – Advance aftermarket parts and service sales, drive revenue, optimize dealer sales force and leverage opportunity management systems. What You Have Customer Focus Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Level Basic Understanding Focuses activities on developing and maintaining positive customer relationships. Discusses general differences between internally and externally focused organizations. Cites the cost and benefits of good versus poor customer service. Explains why customer satisfaction is important to successful product/service delivery. Effective Communications Describes non‐verbal behaviors that influence the interpretation of the message. Cites examples of effective and ineffective communications. Explains the importance of effective business communication. Speaks/writes using correct language, mechanics, and gestures. Problem Solving Explains the value of a disciplined approach to problem solving. Describes problem reporting and escalation practices. Utilizes accepted procedures for problem analysis and resolution. Identifies key aspects of problem‐solving techniques used in own area. Relationship Management Provides examples of the characteristics of effective business relationships. Identifies key business relationships in own organization. Describes the nature of a productive business relationship. Explains the benefits of building business partnerships. Value Selling Presents product, technology or service costs and benefits in reaction to prospect or customer requests. Describes general concepts, practices and benefits of value‐based versus product selling. Documents proposed product/service solutions to be presented to potential customers. Pursues additional "value selling" education or training to enhance traditional sales practices. Program Qualifications Accredited university/college degree in Marketing, Science, Engineering, Technical, or related business/technical field. 1‐5 years relevant work experience. Must have an advanced level of proficiency in both written and spoken English. Must be willing to travel extensively (50 – 70%). Must be willing to relocate domestically/internationally based upon business need. What You Will Get Each person hired into the Field Representative Development Program is assigned a coach to help guide your progression through the Program. You will receive personalized onboarding, soft‐skill, sales and technical training specific to your field assignments, and participate in a variety of rotations across the business to ensure you have the means necessary to achieve your career goals. Compensation & Benefits Competitive salary based on degree and professional industry working experience. The Total Rewards package includes: Work‐life Harmony: Paid annual and flexible leaves, Flexible work arrangements. Holistic Development: Personal and professional development through Caterpillar's employee resource groups across the globe, Career development opportunities with global prospects. Health & Wellness: Medical Coverage – outpatient, dental & medical insurance, Employee Assistance Program, Flexible Benefits Program. Financial Wellness: Employee Investment Plan as applicable, Retirement Scheme as applicable (not for Cat contract roles), Life, Personal Accident Insurance Coverage, Pay for Performance – Annual Incentive Bonus Plan, Annual Wage Supplement. About Caterpillar Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off‐highway diesel and natural gas engines, industrial gas turbines and diesel‐electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced‐carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Posting Dates December 9, 2025 - January 30, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply. #J-18808-Ljbffr
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Field Rep Development Program
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