Raffles hotel singapore
2 days ago
The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.Primary ResponsibilitiesRe-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.Cooperates with the Finance team and ensures compliance of credit policies and procedures.Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.Identifies and implements new opportunities for inter-hotel sales and in-house facilities.Seeks Constant improvement of quality in product and services.Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.Candidate ProfileKnowledge and ExperienceDiploma or Degree from preferably hospitality or related field.Minimum 12 years’ relevant experience with at least 5 years at a management level.Excellent communication skills in English and ability to communicate in a second language would be an advantage.CompetenciesPossesses strong interpersonal skills.Ascertains and addresses guest/colleague needs.Directs, trains and motivates individuals and creates and maintains a cohesive team.Possesses good working knowledge of budgets, forecasting, profit and loss statements.Focuses on service with an eye for detail and an approachable attitude.Works well under pressure, analyzes and resolves problems, and exercises good judgment.Prioritizes and organizes work assignments and delegates work effectively.Self-motivates and shows good initiative in a dynamic environment.Ensures security and confidentiality of guest and hotel information.Possesses good computer and property management system skills.Flexible and able to embrace and responds to change effectively.Attentive to details including grooming standards and obsessed by quality and service excellence / guest experience / emotional luxury.Benefits of Joining Raffles Hotel Singapore5-day Work Week.Duty Meals are provided.Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.Medical and Wellness Benefit.Comprehensive Insurance Coverage.Local/Overseas Career Development & Growth Opportunities.Holistic Learning and Development Opportunities.#J-18808-Ljbffr
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Raffles Hotel Singapore
2 months ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeRoles & ResponsibilitiesThe position is responsible to supervise and handle all porterage tasks in a detailed and timely manner as well as to participate in creating experiential and memorable Raffles Hotel Singapore experiences for residents.Primary ResponsibilitiesManages All Porterage Tasks Supervises and participates in the activities of the personnel...
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Raffles Hotel Singapore
3 weeks ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeRoles & ResponsibilitiesThe Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements. The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim...
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Culinary Operations Manager
4 days ago
Singapore RAFFLES Full timeAbout the RoleWe are seeking an experienced Culinary Operations Manager to join our team at Raffles Hotel Singapore. This is a fantastic opportunity for a skilled and innovative individual to take on a leadership role in our kitchen operations.Job DescriptionThe successful candidate will be responsible for overseeing the day-to-day culinary operations of our...
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Raffles Hotel Singapore
3 weeks ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeRoles & ResponsibilitiesThe Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.Primary ResponsibilitiesDelivers Friendly and Professional Service Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are...
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Raffles Hotel Singapore
3 weeks ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeRoles & ResponsibilitiesThe position is responsible for coordinating and administrating among rooms division team and correspondence with internal and external stakeholders, organization of the divisional work flow, follow-through on pending projects. He/she is to be a part of various aspect of operation in the delivery of the Raffles Singapore service...
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Raffles hotel singapore
3 days ago
Singapore BEACH ROAD HOTEL Full timeThe Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey...
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Raffles Hotel Singapore
3 weeks ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeRoles & ResponsibilitiesThis position is available from January 2025 onwards.The Housekeeping Supervisor is responsible for maintaining the cleanliness and quality of suites and leaving a positive impact on the guest experience through the active supervision of room attendants.Primary ResponsibilitiesMaintains the Cleanliness and Quality of Suites ...
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Raffles Hotel Singapore Server
3 weeks ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeAbout this roleThe Food and Beverage Service Associate is a key position at Raffles Hotel Singapore, responsible for delivering exceptional service to our guests. In this role, you will be part of a dynamic team that strives to provide a memorable dining experience. Key responsibilitiesProvide friendly and efficient service to guests, adhering to hotel...
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Hotel Porterage Supervisor
4 days ago
Singapore RAFFLES Full timeAt Raffles Hotel Singapore, we are seeking a highly skilled and experienced Hotel Porterage Supervisor to join our team. This role is responsible for overseeing the smooth operation of all porterage tasks, ensuring exceptional guest experiences, and contributing to the creation of memorable moments for residents.Key Responsibilities:Manage and supervise...
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Raffles Hotel Singapore
3 weeks ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeRoles & ResponsibilitiesThis position is available from January 2025 onwards.The Security Officer delivers the safety and security measures that meet the requirement of the Hotel Management.Primary ResponsibilitiesManages The Control Room Verifies all visitors, guests and contractors of their visit and issue pass to them after verifications. Records and...
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Raffles Service Ambassador
5 days ago
Singapore RAFFLES Full timeAt Raffles Hotel Singapore, we are seeking a skilled and professional Raffles Service Ambassador to join our team. As a key member of our Front Office department, you will be responsible for delivering exceptional guest experiences from the moment they make their reservation until their departure.Job DescriptionThe Raffles Service Ambassador role requires a...
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Boutique manager
2 weeks ago
Singapore Raffles Hotel Singapore Full timeThe position is responsible for managing the day to day business of the Raffles Boutique, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Develop merchandise to optimize profitability, develop innovative ideas, plans and maintain statistical and financial reports....
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Raffles Hotel Singapore
3 weeks ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeRoles & ResponsibilitiesA strategic and experienced Director of IT to lead hotel technology initiatives and manage IT operations. To have a deep understanding of IT infrastructure, systems management, and technology trends, as well as the ability to align technology with organizational goals. This role is critical in ensuring our IT resources are efficient,...
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Hotel Operations Manager
3 days ago
Singapore RAFFLES Full timeJob OverviewWe are seeking a highly skilled Hotel Operations Manager to oversee the Rooms Division at Raffles Singapore. This is an excellent opportunity for an experienced professional to take charge of hotel operations and contribute to delivering exceptional guest experiences.About the RoleThe Hotel Operations Manager will be responsible for managing all...
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Raffles Hotel Singapore
2 months ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeRoles & ResponsibilitiesThe Facilities Technician is responsible for daily engineering sections to support the hotel operations.Primary ResponsibilitiesDaily Engineering Operations Operates the equipment to deliver a comfortable room temperature to hotel areas. Operates the equipment to deliver clean water to the respective services in the hotel. Operates...
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Raffles hotel singapore
2 weeks ago
Singapore BEACH ROAD HOTEL Full timeThe Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil...
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Raffles Hotel Singapore
3 weeks ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeRoles & ResponsibilitiesThe Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.We are hiring for the following outlets: Raffles Courtyard Tiffin RoomPrimary ResponsibilitiesFood and Beverage...
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Raffles Hotel Singapore
3 weeks ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeRoles & ResponsibilitiesThe Sous Chef supports the Chef de Cuisine as the culinary ambassador of the restaurant, leading the venue additional personality and soul. The position is responsible for the supervision of the overall culinary operation and for achieving and maintaining the highest standards of food quality and guest satisfaction. Main...
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Restaurant manager, butcher's block
2 weeks ago
Singapore Raffles Hotel Singapore Full timeThe Restaurant Manager of Butcher’s Block is responsible for supporting the Restaurant General Manager in supervising the overall operations and service standards of the outlet to meet and exceed guests’ dining experience expectations. As Restaurant Manager, you will step up in the absence of the Restaurant General Manager to fulfill the role as the...
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Sous chef, cold production
1 week ago
Singapore Raffles Hotel Singapore Full timeThe Sous Chef supports the Chef de Cuisine as the culinary ambassador of the restaurant, lending the venue personality and soul. The position is responsible for the supervision of the overall culinary operation and for achieving and maintaining the highest standards of food quality and guest satisfaction. Primary Responsibilities Food Quality Monitors food...