
IT Technical Support
2 days ago
Job Scope:
Technical Support & Helpdesk
- Provide first-level technical support and troubleshooting for products and systems
- Handle user queries and incidents through ticketing system
- Document technical issues and maintain knowledge base
- Conduct basic system health checks and monitoring
- Escalate complex technical issues to relevant teams
Administrative & Financial Management
- Process procurement requests and maintain vendor relationships
- Track milestone payments and prepare
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