Executive Director, Markets Client Onboarding

3 days ago

Singapore Standard Chartered Full time

Press Tab to Move to Skip to Content Link Executive Director, Markets Client Onboarding We are seeking a highly experienced and dynamic individual to lead the Global Markets, Client Onboarding team. This role is within the Markets, Client and Sales Solutions Group and will lead the onboarding process and service delivery across all client segments globally. Based in Singapore, this Executive Director-level role is critical in ensuring seamless client onboarding, with a strong focus on product enablement, operational excellence, and enhancing the client journey. The successful candidate will help define and lead the transformation strategy to streamline onboarding processes and accelerate access to market products and services for clients. RESPONSIBILITIES Fostering and maintaining dialogue across the SCB global on-boarding network to develop and enhance global client relationships and responding to client needs. Develop and implement a forward-looking transformation strategy for Markets client onboarding, focusing on scalability, efficiency, and enhanced client experience. Identify key opportunities for process redesign, automation, and digitalization to improve operational outcomes. Business Partner with Markets sales, CIB relationship managers, legal, compliance, risk, and operations teams to align on onboarding requirements and client needs. Develop and nurture strong client relationships to ensure a positive onboarding experience and seamless product delivery. Act as a trusted advisor to clients, addressing concerns and supporting their access to market opportunities. Processes Lead and oversee the end-to-end onboarding process for Markets clients across Asia, Africa and Middle East markets, ensuring timely and high-quality delivery. Act as the primary point of contact for new clients during the onboarding phase, addressing inquiries and resolving challenges. Serve as a subject matter expert on onboarding processes, product capabilities and client expectations. Accountable for coordination across the different teams that are involved in the onboarding process (Relationship Managers, Client Managers, KYC, Credit, Tax, Legal, FM Contracts, Data Teams and Channels activation) ensuring adherence to agreed SLAs. Initiates client onboarding requests and performs client outreach, document collection, guidance, and advocacy for the client from point of onboarding, introduction to OCRM warm

  • Executive Director, Markets Client Onboarding

    20 hours ago

    Singapore Standard Chartered Singapore Full time

    Overview Executive Director, Markets Client Onboarding – Based in Singapore. Lead the Global Markets, Client Onboarding team within the Markets, Client and Sales Solutions Group, overseeing onboarding and service delivery across all client segments globally. Focus on product enablement, operational excellence, and enhancing the client journey. Help define...

  • Client Onboarding Executive

    1 day ago

    Singapore JCO Management Pte Ltd Full time $36,000 - $48,000 per year

    OverviewWe're seeking a detail-oriented Client Onboarding Executive to ensure new clients enjoy a seamless start with us. You'll be the first point of contact, guiding them through processes and setting the stage for long-term partnerships.ResponsibilitiesManage client onboarding from start to finishAct as the main contact for new clientsCoordinate with...

  • Client Onboarding Specialist/manager

    2 weeks ago

    Singapore SBI DIGITAL MARKETS PTE. LTD. Full time

    **Position Overview** You would work closely with the Chief Operating Officer & Onboarding/KYC Team, acting as the central point of contact to consolidate the end-to-end business requirements associated with onboarding clients, lead the due diligence and approval processes, while continually improving their effectiveness and efficiency. **Principal Duties...

  • Client Onboarding and Service Controls Execution – APAC Oversight Director – Executive Director

    2 weeks ago

    Singapore JPMorganChase Full time

    Client Onboarding and Service Controls Execution – APAC Oversight Director – Executive Director Join to apply for the Client Onboarding and Service Controls Execution – APAC Oversight Director – Executive Director role at JPMorganChase. Job Overview Ready to shape the future of payments in Asia Pacific? Join a team where your expertise drives real...

  • Onboarding Manager

    4 days ago

    Singapore CMC Markets Full time

    Onboarding Manager (Maternity Cover) page is loaded Onboarding Manager (Maternity Cover) Apply locations Singapore time type Full time posted on Posted 7 Days Ago job requisition id CMC4695ROLE AND RESPONSIBILITIES The Onboarding Manager will play a crucial role in ensuring that all new clients fully meet the organization’s compliance standards and...

  • Client Onboarding Specialist

    2 weeks ago

    Singapore Newtone Consulting Full time

    Posted by - Guoyi Zhang- Director We are looking for a detail-oriented Client Onboarding Specialist to join our team. In this role, you will be responsible for managing the end-to-end client onboarding process, ensuring a seamless and efficient experience for our clients. You will work closely with various internal teams to ensure all client documentation...

  • Private Client Business Development Director

    2 weeks ago

    Singapore AP Executive Full time

    New - Location: Singapore - Salary: Market related per month - Job Type:Permanent Posted about 10 hours ago Our client is a global independent trustee with a presence in more than 18 locations. They are seeking an experienced Business Development Director specializing in the Southeast Asian private client market for their Singapore branch. As a business...

  • Managing Director, Private Client Investments

    2 weeks ago

    Singapore AP Executive Full time

    New - Location: Singapore - Salary: Negotiable per annum - Job Type:Permanent Posted about 3 hours ago Our client is a well-established privately-owned global investment wealth management company servicing private clients as well as institutions. They have a long successful history in advisory and portfolio management, assisting private family offices and...

  • Client Onboarding and Service Controls Execution – APAC Oversight Director – Executive Director

    1 week ago

    Singapore JPMC Candidate Experience page Full time $200,000 - $250,000 per year

    Ready to shape the future of payments in Asia Pacific? Join a team where your expertise drives real impact and innovation. Here, you'll collaborate with diverse professionals, grow your career, and help build a resilient organization. We value your ideas and empower you to make a difference. Discover the opportunity to lead, influence, and thrive.As an...

  • Director of Sales and Marketing, Apac

    2 weeks ago

    Singapore Page Executive Full time

    Our client is a global manufacturer specialising in industrial filtration - Our client is a global manufacturer specialising in industrial filtration **About Our Client**: Our client is a leading global manufacturer specialising in industrial filtration. Our client, a leading global manufacturer specialising in industrial filtration, seeks a dynamic...