Associate, Merchant Operations

5 days ago


Singapore GrabTaxi Holdings Pte. Ltd. Full time

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Singapore Operations team drives growth and innovation for Grab in Singapore, shaping the business to meet the evolving needs of consumers. We contribute towards Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers. We develop and execute business strategies that help us achieve our vision in serving our community.

As part of Singapore Operations, the Merchant Operations team represents the voice of our merchant-partners, advocating for solutions that enhance their experience and success on Grab. We work closely with business verticals (GrabFood, GrabMart, GrabPay, OmniCommerce), as well as product, finance, and legal teams to drive strategic initiatives that create meaningful impact. Our role is to ensure that hyperlocal nuances are integrated into platform experiences, optimizing both merchant and consumer journeys while supporting Singapore's business growth and cost-efficiency goals.

Get to know the Role

This role ensures a reliable and efficient


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