Trade Floor Engineer

2 days ago


Singapore Morgan McKinley Full time

We are seeking a highly skilled Trade Floor Engineer to join our client's IT support team, providing dedicated technical support for trading floor users in a dynamic financial environment. The ideal candidate will have hands-on experience supporting trading applications (e.g., Bloomberg, Reuters), managing IT hardware/software setups, and troubleshooting within high-pressure, time-sensitive operations.

Key Responsibilities:

  • Provide deskside support for traders and trading floor technologies (PCs, multi-monitor setups, mobile devices, IPC, AV systems).
  • Troubleshoot trading applications and Windows 11/Office 365 environments.
  • Manage IT equipment lifecycle: setup, deployment, decommissioning, and inventory control.
  • Support and maintain AV/VC systems, conduct daily health checks, and ensure readiness of meeting room devices.
  • Accurately document incidents and requests using ServiceNow, ensuring timely resolution within SLAs.
Requirements:
  • Diploma/Degree in IT or related field.
  • Minimum 3 years of IT support experience, with at least 1 year supporting

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