
Senior Care Division Coordinator
2 days ago
Job Opportunity: Senior Care Division Coordinator
The role of Senior Care Division Coordinator is pivotal in ensuring the seamless delivery of integrated care services for seniors within the community. This position involves assisting in the coordination of various service providers to create a unified experience for seniors.
- Support Coordination Between Partner Organisations:
- Aid in supporting partner organisations, including senior care centres, active ageing centres, home personal care, and home therapy providers, to ensure roles, responsibilities, processes, and workflows are clear for the smooth implementation of services under the integrated community care provider model.
- Assist in coordinating and facilitating group lead meetings, ensuring that strategic directions and priorities are discussed and aligned. Help track actions and outcomes, ensuring the timely completion of tasks.
- Support the identification and resolution of gaps in service delivery. Help coordinate efforts to ensure that all providers are working efficiently and collaborating effectively.
- Help assess resources across partner organisations, and support the identification of opportunities for collaborative efforts or pooling of resources across iccp partners.
- Streamline and Enhance Service Delivery:
- Help ensure that seniors experience integrated and seamless care across providers by coordinating communication and logistics between partners.
- Help manage the implementation of standardised care assessment tools, like interrai, across all partners to ensure consistent and holistic care for seniors.
- Assist in the development of shared care plans for seniors, ensuring alignment among providers and that seniors' needs are met comprehensively.
- Reporting and Administrative Support:
- Support the team in ensuring the timely submission of quarterly progress reports and claims to relevant authorities.
- Assist the manager with administrative tasks related to liaising with authorities, including the submission of applications and managing coordination processes.
- Help track and monitor the completion of tasks and deliverables, ensuring that all activities are progressing as planned and in alignment with the broader goals.
- Additional Responsibilities:
- Take on additional tasks and responsibilities as required by the manager, ensuring the successful implementation and operation of the iccp function in the sub-region.
• Bachelor's degree or diploma from an accredited university or polytechnic, preferably in healthcare management, social work, gerontology, or related field.
• At least 2-3 years of experience in eldercare or healthcare sector, preferably with exposure to healthcare coordination or supporting partnerships.
• Good understanding of the senior care landscape and relevant industry regulations.
Other Knowledge / Skills / Attributes:
• Excellent communication skills, both written and verbal.
• Strong organisational and administrative skills.
• Ability to support team efforts and foster a spirit of collaboration across diverse groups of stakeholders.
• Comfortable working in a fast-paced environment and managing multiple tasks.
• Possess a strong working knowledge of microsoft office applications.
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