Executive, Senior Care Division

Roles & Responsibilities

Position Overview:

The Executive (Community Care Integration) will provide essential support to the Lead in ensuring the smooth, efficient, and effective delivery of integrated care services for seniors within the sub-region. This role involves assisting in the coordination of various service providers, including Senior Care Centres (SCC), Active Ageing Centres (AAC), Home Personal Care (HPC+), and Home Therapy (HT) Services, to create a unified, seamless experience for seniors. The Executive will assist in organising workflows, facilitating meetings, engaging service providers, tracking progress, and supporting key administrative tasks.

Key Responsibilities:

1. Support Coordination Between Partner Organisations:

• Aid in supporting partner organisations, including SCC, AAC, HPC+, and HT providers, to ensure roles, responsibilities, processes, and workflows are clear for the smooth implementation of services under the Integrated Community Care Provider (ICCP) Model.
• Assist in coordinating and facilitating Group Lead meetings, ensuring that strategic directions and priorities are discussed and aligned. Help track actions and outcomes, ensuring the timely completion of tasks.
• Support the identification and resolution of gaps in service delivery. Help coordinate efforts to ensure that all providers are working efficiently and collaborating effectively.
• Help assess resources across partner organisations, and support the identification of opportunities for collaborative efforts or pooling of resources across ICCP partners.

2. Streamline and Enhance Service Delivery:

• Help ensure that seniors experience integrated and seamless care across providers by coordinating communication and logistics between partners.
• Help manage the implementation of standardised care assessment tools, like InterRAI, across all partners to ensure consistent and holistic care for seniors.
• Assist in the development of shared care plans for seniors, ensuring alignment among providers and that seniors' needs are met comprehensively.

3. Reporting and Administrative Support:

• Support the team in ensuring the timely submission of quarterly progress reports and claims to the Ministry of Health (MOH) and the Agency for Integrated Care (AIC).
• Assist the Manager with administrative tasks related to liaising with MOH and AIC, including the submission of applications for funding and managing coordination processes.
• Help track and monitor the completion of tasks and deliverables, ensuring that all activities are progressing as planned and in alignment with the broader goals.

4. Additional Responsibilities:

• Take on additional tasks and responsibilities as required by Manager, ICCP Coordination, ensuring the successful implementation and operation of the ICCP function in the sub-region.

Job Holder Requirements:

· Bachelor's degree or diploma from an accredited University or Polytechnic, preferably in Healthcare Management, Social Work, Gerontology, or related field.

· At least 2-3 years of experience in eldercare or healthcare sector, preferably with exposure to healthcare coordination or supporting partnerships.

· Good understanding of the senior care landscape and relevant industry regulations.

Other Knowledge / Skills / Attributes:

· Excellent communication skills, both written and verbal.

· Strong organisational and administrative skills.

· Ability to support team efforts and foster a spirit of collaboration across diverse groups of stakeholders.

· Comfortable working in a fast-paced environment and managing multiple tasks.

· Possess a strong working knowledge of Microsoft Office applications.

Please send your resume to pcfhr@pcf.org.sg indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care's PDPA and e2i's PDPA.

Tell employers what skills you have

Excellent Communication Skills
PCF
Microsoft Office
Healthcare
Gerontology
Healthcare Management
Compliance
Administrative Support
Bridge
Personal Care
Service Delivery

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