Senior Care Coordinator

3 days ago

Singapore beBeeGerontology Full time $60,000 - $80,000

Job Title: Senior Care Coordinator

 

The role of a Senior Care Coordinator is to provide essential support to the Lead in ensuring the smooth, efficient, and effective delivery of integrated care services for seniors within the sub-region.

This position involves assisting in the coordination of various service providers, including Senior Care Centres (SCC), Active Ageing Centres (AAC), Home Personal Care (HPC+), and Home Therapy (HT) Services, to create a unified, seamless experience for seniors.

The Senior Care Coordinator will assist in organising workflows, facilitating meetings, engaging service providers, tracking progress, and supporting key administrative tasks.

Key Responsibilities:
  • Support Coordination Between Partner Organisations:
    • Aid in supporting partner organisations, including SCC, AAC, HPC+, and HT providers, to ensure roles, responsibilities, processes, and workflows are clear for the smooth implementation of services under the Integrated Community Care Provider (ICCP) Model.
    • Assist in coordinating and facilitating Group Lead meetings, ensuring that strategic directions and priorities are discussed and aligned. Help track actions and outcomes, ensuring the timely completion of tasks.
    • Support the identification and resolution of gaps in service delivery. Help coordinate efforts to ensure that all providers are working efficiently and collaborating effectively.
    • Help assess resources across partner organisations, and support the identification of opportunities for collaborative efforts or pooling of resources across ICCP partners.
  • Streamline and Enhance Service Delivery:
    • Help ensure that seniors experience integrated and seamless care across providers by coordinating communication and logistics between partners.
    • Help manage the implementation of standardised care assessment tools, like InterRAI, across all partners to ensure consistent and holistic care for seniors.
    • Assist in the development of shared care plans for seniors, ensuring alignment among providers and that seniors' needs are met comprehensively.
  • Reporting and Administrative Support:
    • Support the team in ensuring the timely submission of quarterly progress reports and claims to the Ministry of Health (MOH) and the Agency for Integrated Care (AIC).
    • Assist the Manager with administrative tasks related to liaising with MOH and AIC, including the submission of applications for funding and managing coordination processes.
    • Help track and monitor the completion of tasks and deliverables, ensuring that all activities are progressing as planned and in alignment with the broader goals.
  • Additional Responsibilities:
    • Take on additional tasks and responsibilities as required by Manager, ICCP Coordination, ensuring the successful implementation and operation of the ICCP function in the sub-region.

 

Required Skills and Qualifications:

  • Bachelor's degree or diploma from an accredited University or Polytechnic, preferably in Healthcare Management, Social Work, Gerontology, or related field.
  • At least 2-3 years of experience in eldercare or healthcare sector, preferably with exposure to healthcare coordination or supporting partnerships.
  • Good understanding of the senior care landscape and relevant industry regulations.

 

Benefits:

  • Excellent communication skills, both written and verbal.
  • Strong organisational and administrative skills.
  • Ability to support team efforts and foster a spirit of collaboration across diverse groups of stakeholders.
  • Comfortable working in a fast-paced environment and managing multiple tasks.
  • Possess a strong working knowledge of Microsoft Office applications.

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