Growthpractice | Solutions Consultant

2 weeks ago

Singapore Growthpractice Full time

mParticle is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights, and insights to action. Built on top of end to end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more personalized and adaptive experiences is more important than ever.
We at mParticle choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About the job
As a Solutions Consultant at mParticle, you will work with both functional and technical customer stakeholders to ensure our customers are successful in onboarding their first-party and third-party customer data using mParticle’s SDKs, APIs, and integrations with cutting-edge platforms across the analytics, attribution, marketing automation, and social media domains.
Your work will be meaningful and have a strong impact on mParticle and our client’s success post-sales. You will have a high degree of freedom in your work, with support from the entire mParticle team, and you’ll interact with some of the best minds in the data technology and marketing.
About the Candidate
The Successful candidate will:
Serve as a trusted technical advisor to our customers by providing technical expertise on the mParticle platform and sharing technical best practices
Project manage customers’ mParticle implementations to ensure timely go-lives
Evangelize, educate and support customers on data driven use cases and their execution
Collaborate across mParticle’s product, engineering, sales, and client services functions in orchestrating solutions to customers' use cases
Author content for the mParticle Customer Knowledge Base and Blog including feature guides and best practices
Travel as needed to customers
Is this opportunity right for you? We are looking for candidates who have:
3-5 years client-facing experience as a Solutions Consultant or in technical solutions implementation or technology consulting roles
Experience collaborating with business and technology stakeholders
Excellent written and verbal communication skills
General knowledge of various digital marketing tools: analytics, attribution, ad serving, DMPs, push, social media
General knowledge of data-driven marketing practices: audiences, retargeting, exclusions etc.
Mobile marketing and technology experience is a huge plus particularly deploying and supporting RESTful APIs & mobile SDKs and performing and supporting customer data integrations
Based in the United Kingdom
The ideal candidate will have:
Industry experience is desired, with familiarity in mobile, data-driven marketing and SaaS solutions for marketing.
Ability to set and execute on priorities within a fun and fast-paced environment.
Excellent collaborator, with the ability to engage across multiple teams to drive an outcome.
Desire to be a key player within a strong team focused on exceeding client expectations.
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